Retail Tech Expert & Customer Success Consultant

Telstra; Adelaide; On-site; AUD 61,000 - 82,000; Full time

Benefits offered by this job

Telstra discounts

Parental leave (16 weeks)

Extra day off

Gender-affirmation leave

Cultural leave

Blood donor leave

Additional leave purchase

Learning via LinkedIn Learning

Job summary

Telstra invites you to join its iconic Australian brand as a Retail Customer Service & Sales Consultant in our local store. You’ll help customers discover tech solutions, deliver memorable experiences, and act as the trusted expert who keeps Australians connected.

This role emphasizes teamwork, growth, and flexible hours, with competitive pay and a range of benefits including discounts, parental leave and learning opportunities to help you build a rewarding career.

Qualifications

• Excellent communication and customer-service skills.
• Ability to learn quickly about products and services.
• Sales-driven with ability to meet KPIs.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra invites you to join its iconic Australian brand as a Retail Customer Service & Sales Consultant in our local store. You’ll help customers discover tech solutions, deliver memorable experiences, and act as the trusted expert who keeps Australians connected.

This role emphasizes teamwork, growth, and flexible hours, with competitive pay and a range of benefits including discounts, parental leave and learning opportunities to help you build a rewarding career.