Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra; Western Australia; On-site; AUD 45,000 - 48,000; Full time

Benefits offered by this job

12% Superannuation

Staff discounts

Parental leave (16 weeks)

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to join our iconic Australian brand in a busy retail environment. You will guide customers to suitable tech solutions, explain features, and ensure a memorable customer journey.

Bring enthusiasm for learning, a can-do attitude, and a customer-first mindset. The role offers flexible hours, opportunities for growth, and the chance to contribute to Telstra's connected future.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to adapt to customer needs and tailor solutions.
• Proven drive to meet or exceed sales targets.
• Willingness to learn and grow in a dynamic retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Act as a trusted tech expert, staying up-to-date with Telstra offerings.
• Use consultative selling to achieve sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to join our iconic Australian brand in a busy retail environment. You will guide customers to suitable tech solutions, explain features, and ensure a memorable customer journey.

Bring enthusiasm for learning, a can-do attitude, and a customer-first mindset. The role offers flexible hours, opportunities for growth, and the chance to contribute to Telstra's connected future.