Retail Tech & Customer Solutions Consultant

Telstra Corporation; Mackay Regional; Hybrid; AUD 39,000 - 59,000; Full time

Benefits offered by this job

Telstra discount

Parental leave 16 weeks

Flexible hours

Career growth

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to assist customers with product selection, activation, and basic troubleshooting in-store. You’ll deliver exceptional experiences and act as the go-to tech expert, helping customers find solutions that fit their needs.

You’ll work with the team to meet sales targets and KPIs, while enjoying flexible hours, discounts, and comprehensive leave options as part of Telstra’s inclusive culture.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Able to think on your feet and tailor solutions for customers.
• Strong drive to achieve and exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences in-store.
• Be the go-to tech expert and stay updated on Telstra products.
• Meet and strive to exceed sales targets while keeping customers connected.

Skills

Communication skills

Solution-oriented

Sales drive

Learning mindset

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to assist customers with product selection, activation, and basic troubleshooting in-store. You’ll deliver exceptional experiences and act as the go-to tech expert, helping customers find solutions that fit their needs.

You’ll work with the team to meet sales targets and KPIs, while enjoying flexible hours, discounts, and comprehensive leave options as part of Telstra’s inclusive culture.