Retail Store Manager - Mount Gravatt

Jurlique; Brisbane; On-site; AUD 47,000 - 59,000; Full time

Benefits offered by this job

Product discounts

Training & development

Annual leave

Job summary

Jurlique is seeking a Retail Store Manager to lead the full retail and spa experience at our Mount Gravatt store. You will drive sales, elevate service, and coach a high‑performing team with hands‑on leadership and a passion for premium skincare.

They offer above award pay, strong training, and a culture focused on wellbeing and growth. Join a brand with heritage and a global presence in skincare excellence.

Qualifications

• Proven retail management experience in luxury/beauty/wellness.
• Strong track record of hitting sales targets and building teams.
• Knowledge of Retail/Beauty awards and WHS compliance.

Responsibilities

• Deliver Jurlique’s signature customer experience with warmth and expertise.
• Coach and develop your team to exceed KPIs and KPIs and build loyalty.
• Oversee daily store operations, spa bookings, visual merchandising and payroll.

Skills

Retail management

Sales targets

Coaching & performance

WHS compliance

Roster planning

Leadership

Customer experience

Education

Certificate IV in Retail Management

Tools

Timely

Job description

About Jurlique

Born in the pristine Adelaide Hills in 1985, Jurlique has spent nearly four decades pioneering natural skincare. Our iconic formulas are powered by botanicals grown on our own biodynamic farm and crafted locally in South Australia. Through our unique Seed to Skin journey, we blend nature’s life‑force with advanced skin science to create high‑performing, naturally effective skincare.

We’re a values‑driven business with a supportive, team‑focused culture where people genuinely flourish. If you’re passionate about natural beauty, wellbeing and meaningful customer experiences, Jurlique is a place to grow your career.

Salary: $34.23 - $42.80

Job Type: Permanent - Full Time

Location: Mount Gravatt, QLD

Job Category: Customer Service,Sales

Job Description

About the Role:

As our Retail Store Manager, you’ll lead the full retail and spa experience: driving sales, elevating service, and developing a high‑performing team. You’ll bring hands‑on leadership, a passion for premium skincare, and a commitment to creating unforgettable moments for every customer.

Paid above award rate of $34.23 - $42.80 equivalent annual base salary of $71,096

What You’ll Lead:

Customer Experience & Sales

• Deliver Jurlique’s signature experience with warmth, expertise and authenticity.
• Coach your team to exceed KPIs and create meaningful customer connections.
• Share our heritage, product benefits and spa rituals with confidence.
• Grow loyalty through the Jurlique Insiders Program.
• Maintain a welcoming, solution‑focused environment that reflects our brand.

Team Leadership & Development

• Lead, mentor and inspire your team to perform at their best.
• Build capability through coaching, regular check‑ins and clear communication.
• Manage recruitment, onboarding, performance reviews and succession planning.
• Role‑model Jurlique Mindsets & Behaviours every day.

Operations & Administration

• Oversee daily operations, spa bookings (Timely), and visual merchandising.
• Ensure WHS compliance, stock accuracy and adherence to store standards.
• Prepare sales reports, manage payroll and build effective rosters.
• Maintain a clean, organised and inspiring store environment.

Desired Skills And Experience

About You:

• Proven retail management experience, ideally in luxury, beauty or wellness.
• Strong track record of achieving sales targets and developing teams.
• Confident in coaching, performance management and operational excellence.
• Knowledge of the General Retail or Hair & Beauty Award and WHS compliance.
• Certificate IV in Retail Management (preferred); TAE (advantageous).
• Highly organised, commercially minded and results‑driven.
• Passionate about holistic wellness and natural skincare.
• Inspiring communicator with a supportive leadership style.
• Skilled roster planner with exceptional attention to detail.

Why Jurlique?

Join a South Australian‑born, international skincare brand and enjoy a range of benefits designed to help you flourish:

• Generous product & treatment discounts
• Annual product allowance
• Service recognition vouchers
• Annual volunteer day
• Flare Perks – discounts across leading brands
• Face‑to‑face and online training in communication, leadership & more
• Employee Assistance Program
• Great Place to Work – annual engagement survey
• Celebratory events throughout the year (IWD, Self‑Care Day, Harmony Day, etc.)
• Quarterly Mindset & Behaviour Awards
• A workplace committed to wellbeing, balance and meaningful growth

Our Mindsets & Behaviours guide how we work every day:

Better Outcomes Together | Make It Happen | Do What’s Right

A Place to Flourish

At Jurlique, we're committed to creating a workplace where everyone feels they belong. We celebrate diversity in all its forms and believe different backgrounds, experiences and perspectives help us grow, innovate and succeed together. We strive to ensure every team member feels valued, supported and empowered to flourish.

Ready to Flourish?

If you’re passionate about leadership in retail and natural beauty, and want to represent an iconic Australian skincare brand, we’d love to hear from you.

Come for Nature, Stay to Flourish.