Beauty Therapist - Chadstone

Jurlique; Melbourne; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Product allowance

Staff discounts

Employee Assistance Program

Job summary

Jurlique invites a passionate Beauty Therapist to join the Chadstone Concept Store retail spa team. You will deliver signature facials, consult on skin needs, and drive customer loyalty through exceptional service and product recommendations.

Requirements include Cert IV or Diploma in Beauty Therapy and availability for Thursday evenings and weekends. A nurturing client experience and strong sales focus are essential.

Qualifications

• Must have Cert IV or Diploma in Beauty Therapy.
• Available to work Thursday evenings and weekends.
• Confidently communicate to identify the correct treatment for each client.
• Provide a sensorial experience and build client rapport.

Responsibilities

• Deliver Jurlique signature facials and spa treatments to a high standard.
• Conduct expert consultations and skin analysis.
• Educate clients on natural ingredients and rituals.
• Recommend personalised treatments and homecare plans.
• Achieve treatment and retail sales targets while delivering exceptional service.

Skills

Customer service

Skin analysis

Consultations

Sales focus

Teamwork

Education

Certificate IV or Diploma in Beauty Therapy

Tools

POS system

Product knowledge

Job description

About Jurlique:
Our story begins on our biodynamic farm in the unspoiled Adelaide Hills of South Australia, where we grow the botanicals at the heart of our naturally effective products. Our high performing, natural skin care range, combines nature’s transformative powers with state-of-the-art skin science through what we call theseed to skin journey.

Jurlique is a values-driven business, focused on bringing the life-force of nature to our customers, through a team-orientated, results-driven environment. As an employer, we are focused on unlocking the natural expertise of all our employees and supporting them on their journey.

About the Role:

We are seeking a passionate Beauty Therapist to join our retail spa team in our Chadstone Concept Store. In this role, you’ll deliver our signature facials and spa treatments, consult on skin needs, and create exceptional customer experiences aligned with Jurlique’s wellness philosophy. You will also play a key role in driving client loyalty, product recommendations, retail performance and events!

Key Responsibilities

Customer Experience & Consultations

• Welcome and connect with clients through Jurlique’s signature customer journey
• Conduct expert consultations and skin analysis
• Educate clients on Jurlique’s natural ingredients, rituals, and wellness story
• Recommend personalised treatments and homecare plans
• Build relationships and encourage rebooking and customer loyalty

Treatment Delivery

• Perform Jurlique signature facial treatments and protocols to a high standard
• Ensure treatment areas meet cleanliness, hygiene, and presentation standards
• Manage pre- and post-treatment protocols, including consultation forms and follow-ups
• Consistently achieve treatment and retail sales targets
• Provide genuine product recommendations based on individual skin needs
• Promote Jurlique Insiders, seasonal campaigns, and in-store promotions

Teamwork & Culture

• Contribute to a positive, supportive team environment
• Maintain strong working relationships with team members and leadership
• Uphold Jurlique’s brand values and service excellence

Operations & Admin

• Assist with appointment bookings POS, and reporting
• Support gift wrapping, stock replenishment, and store presentation
• Participate in store-wide initiatives and events

Your skills and experience:

• Must have minimum Cert IV or Diploma in Beauty Therapy.
• Available to work Thursday evenings and weekends
• Confidently communicate with each customer to identify the correct ritual for their individual skincare needs.
• Provide a sensorial experience for our clients by planning and preparing prior to their appointment and greeting them on arrival.
• Consult with the client to identify their needs and ensure treatment recommendations will meet those needs.
• Conduct the treatment and provide a nurturing experience that allows the client to feel alive from within.
• Build and maintain a high level of product and treatment knowledge, techniques and practices through regular training.
• Driven in achieving sales targets by providing an exceptional experience and knowledgeable recommendationsto our customers
• Strong experience in a retail environment is advantageous.
• Possess outstanding initiative, drive and the ability to work within a team

We value our people as our greatest asset. Through tailored training and development, we will empower you to share our naturally effective skincare with confidence.

What’s in it for you:

• Work for an iconic Australian clean beauty brand
• Product allowance and additional staff discounts
• Access to our Employee Assistance Program – also available to your immediate family members
• Supportive leadership team

Jurlique, a proud B Corp certified business with an Australian heart, prioritises the wellbeing of our people and the planet. We foster a culture where everyone can thrive, crafting sustainable products and upholding the highest standards of care.

We value work-life balance and support our team members in maintaining personal wellbeing while providing opportunities for growth, development, and internal career progression. Our Jurlique Mindsets and Behaviours are the foundation of how our teams collaborate and succeed. They inspire us to achieve Better Outcomes Together, to always Do What’s Right, and to Make It Happen.

Jurlique is committed to diversity, equality and inclusion, and we integrate these values into our global mission and workplace practices. Our wellbeing focus promotes connection with self, others and nature and empowers our team to feel good about themselves and their contributions.