Aesop Assistant Store Manager | Brisbane | Full Time

L’Oréal Group; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Up to 50% product discount and bi-annn

Bi-annual product allocation

Volunteer allowance

Bonus opportunity

LinkedIn Learning access

In-house training and study support

Headspace subscription

Summer wellness leave

Job summary

Aesop Brisbane CBD, part of the L’Oréal Luxe division, seeks an Assistant Store Manager to drive store success through operations and stakeholder relationships alongside the Store Manager. You’ll manage a Sunday–Thursday, on-site roster, leading a team of Retail Consultants to deliver sales and optimize opportunities for the space.

The role requires proven retail management, strong selling skills, and a commitment to creating an inclusive, high-performing workplace.

Qualifications

• Management experience in customer, retail or hospitality service environments.
• Proven selling skills and ability to drive commercial outcomes in retail/hospitality.
• History of leading and coaching a team with inclusive, psychologically safe environment.
• Empathy to manage interpersonal relationships.
• Open mindset and curiosity to understand others and diverse perspectives.
• Strong communication, problem-solving, and merchandising skills.

Responsibilities

• Oversee daily store operations and drive sales in partnership with the Store Manager.
• Lead and coach a team of Retail Consultants, ensuring an inclusive and high-performance environment.
• Develop opportunities to improve space performance and customer experience.

Skills

Management experience

Selling skills

Team coaching

Empathy

Curiosity

Communication

Problem-solving

Merchandising

Job description

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Purpose of the Role

As an Assistant Store Manager at Aesop Brisbane CBD, you will be responsible for the overall success of your business via operations and stakeholder relationships in conjunction with your Store Manager.

Working full-time on-site on a Sunday–Thursday roster, you will be responsible for choreographing the daily activities of a team of Retail Consultants driving sales and identifying key areas of opportunity to support and elevate your space. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.

What's on offer

• Up to 50% product discount and bi-annual complimentary product allocation
• Paid volunteering allowance for all employees
• Bonus opportunity based on personal, and business, performance
• Suite of options to aid development, including complimentary access to all LinkedIn Learning, in-house Product and Core skills training and study support opportunities
• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

What we are looking for

• Management experience within customer, retail or hospitality service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes in a retail or hospitality environment
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
• Demonstrated ability to utilise empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills

Luxe

In the L’Oréal Luxe Division we create the very best of luxury beauty. Our Division has an unrivalled portfolio of aspirational brands such as Yves Saint Laurent, Kiehl's, Aesop, Lancôme, Prada, and Urban Decay and an incredibly talented team of experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

Aesop’s approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

ABOUT L’OREAL GROUPE, AUSTRALIA AND NEW ZEALAND

The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [e-mail] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.