Retail Service Consultant (Part-Time) — Friendly Tech Help

Singtel Group; Newcastle-Maitland; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Discounts on Optus products

Exclusive retailer discounts

Wellbeing support (24/7 counselling)

Job summary

Optus is seeking vibrant Retail Service Consultants (part-time and casual) to join our Glendale team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

Be the face of Optus, delivering standout customer experiences and sharing knowledge about tech products in a simple, helpful way. Flexible rosters and a welcoming team environment are offered.

Qualifications

• Customer-focused service approach and genuine care for interactions.
• Ability to explain tech products in simple terms.
• Empathy, integrity and practical solutions in challenging situations.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share knowledge clearly.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work with the team to create a welcoming, supportive customer environment.

Skills

Service mindset

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking vibrant Retail Service Consultants (part-time and casual) to join our Glendale team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

Be the face of Optus, delivering standout customer experiences and sharing knowledge about tech products in a simple, helpful way. Flexible rosters and a welcoming team environment are offered.