Casual Tech Retail Service Consultant - Flexible Rosters

Singtel; Sydney; On-site; Confidential; Part time

Benefits offered by this job

Hourly rate with super

25% off Optus products

Employee networks & diversity programs

Counselling support services 24/7

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Penrith team. If you love helping people and thrive in a supportive crew, we’d love to have you on board. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

Explore our tech range, share knowledge simply, and uncover customer needs to deliver personalised solutions. Build a warm, welcoming environment with your teammates and create memorable moments for customers.

Qualifications

• Customer service mindset and ability to understand needs
• Ability to explain tech in simple terms
• Empathy and integrity in helping customers
• Calm, practical approach to resolving enquiries

Responsibilities

• Be the face of Optus at the Penrith store, delivering standout customer experiences
• Assist customers with the tech range and explain products clearly
• Uncover customer needs and provide personalised solutions
• Work as a team to create a welcoming, customer‑first store environment

Skills

Service orientation

Tech literacy

Problem solving

Composure under pressure

Team collaboration

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Penrith team. If you love helping people and thrive in a supportive crew, we’d love to have you on board. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

Explore our tech range, share knowledge simply, and uncover customer needs to deliver personalised solutions. Build a warm, welcoming environment with your teammates and create memorable moments for customers.