Residential Works Coordinator | Hybrid & Career Growth

BGIS, Community Housing and Property Services; Melbourne; Hybrid; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Volunteer days

Employee referral bonus

Wellbeing initiatives

Job summary

BGIS, Community Housing and Property Services – Melbourne VIC is seeking a Vacant & Upgrade Works Coordinator to support vacant property, upgrade and programmed works across a residential portfolio in South-East Melbourne. You will coordinate work orders, schedules, documentation and stakeholder communication, reporting to the Vacant & Upgrade Works Manager.

The role requires strong organisation, attention to detail and experience coordinating multiple activities with field teams and

Qualifications

• Experience in administration, coordination or customer service.
• Experience managing records, reports and documentation.
• Strong organisation and time management skills.
• Clear written and verbal communication skills.
• Strong attention to detail and data accuracy.
• Confidence coordinating multiple stakeholders and work activities.
• Proficiency in Microsoft Office and business management systems.
• Secondary school completion or equivalent.
• Full working rights in Australia.
• Qualification in Business Administration or a related discipline.
• Experience within residential maintenance, construction, facilities management or property services.
• Experience using work order management systems.
• Knowledge of Schedules of Rates and maintenance processes.

Responsibilities

• Review work orders and prepare work packages for delivery.
• Coordinate supervisors, subcontractors and trade resources.
• Prepare work programs and schedules.
• Monitor work progress and contractual timeframes.
• Maintain accurate records and updates within WorkBuddy.
• Support variations, approvals, drawings and warranty documentation.
• Follow up outstanding actions with subcontractors and operational teams.
• Monitor service requirements and elevate delays or risks.
• Prepare work-in-progress and operational reports.
• Support improvements to workflows, data quality and customer outcomes.

Skills

Administration

Coordination

Customer service

Organization

Time management

Communication

Attention to detail

Problem solving

Education

Secondary school completion or equivalent

Business Administration qualification

Tools

Microsoft Office

Work order management systems

Job description

BGIS, Community Housing and Property Services – Melbourne VIC is seeking a Vacant & Upgrade Works Coordinator to support vacant property, upgrade and programmed works across a residential portfolio in South-East Melbourne. You will coordinate work orders, schedules, documentation and stakeholder communication, reporting to the Vacant & Upgrade Works Manager.

The role requires strong organisation, attention to detail and experience coordinating multiple activities with field teams and