Planned Maintenance Coordinator - Residential Portfolio

BGIS, Community Housing and Property Services; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Meaningful work

Career development

Referral bonus

Flare discounts

Fitness Passport

Employee Assistance Program

Volunteer days

Job summary

BGIS, Community Housing and Property Services in Melbourne, VIC, seeks a Planned Maintenance Coordinator to schedule and coordinate planned maintenance across a residential portfolio. Based in South-East Metropolitan Melbourne, you will report to the Planned Maintenance Manager and use WorkBuddy to keep works organised and on track.

The ideal candidate is organised, collaborative and detail-focused, with a passion for keeping homes well maintained and operations running smoothly.

Qualifications

• Experience in administration, scheduling or coordination.
• Experience preparing and maintaining records and documentation.
• Experience coordinating multiple work activities and stakeholders.
• Strong organisation and time management skills.
• Clear communication and relationship-building skills.
• Attention to detail and data accuracy.
• Confidence managing competing priorities.
• Proficiency in Microsoft Office and work management systems.
• Year 12 completion or equivalent.
• Full working rights in Australia.
• Qualification in Business Administration, Customer Service or a related discipline.
• Experience in facilities management, maintenance, construction or property services.
• Experience using workforce or work order management systems.
• Knowledge of planned maintenance delivery processes.

Responsibilities

• Prepare, schedule and allocate planned maintenance and project work orders.
• Coordinate trade and subcontractor allocations to support timely delivery.
• Keep accurate work order updates, records and documentation in WorkBuddy.
• Support Work Supervisors and operational teams throughout each job.
• Maintain approvals, variations and supporting documents.
• Follow up subcontractors on outstanding actions.
• Build positive relationships with subcontractors, teams and client stakeholders.
• Prepare work-in-progress and operational reports.
• Raise delays, risks and work order issues with the team.
• Maintain clear communication records and job history.

Skills

Administration experience

Time management

Clear communication

Relationship building

Attention to detail

Prioritisation

MS Office

Work management systems

Education

Year 12 completion or equivalent

Business Administration / Customer Service related qualification

Tools

WorkBuddy

Microsoft Office

Work order management systems

Job description

BGIS, Community Housing and Property Services in Melbourne, VIC, seeks a Planned Maintenance Coordinator to schedule and coordinate planned maintenance across a residential portfolio. Based in South-East Metropolitan Melbourne, you will report to the Planned Maintenance Manager and use WorkBuddy to keep works organised and on track.

The ideal candidate is organised, collaborative and detail-focused, with a passion for keeping homes well maintained and operations running smoothly.