Accessible Housing & Disability Coordinator — Hybrid Role

BGIS, Community Housing and Property Services; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working arrangement

Meaningful work improving accessible/h

Career development opportunities

Supportive team environment

$2,000 employee referral bonus

Flare discounts for retailers/utilites

Fitness Passport access

Employee Assistance Program

Two paid volunteer days per year

Internal mobility & secondments

Job summary

BGIS, Community Housing and Property Services in Melbourne seeks a Specialist Accommodation & Disability Coordinator to coordinate specialist accommodation requests and accessibility improvements across a community-focused portfolio. You will work with residents, carers, occupational therapists, support providers and subcontractors to keep works on track.

The role requires caring, organised and collaborative individuals with strong communication skills and a genuine interest in improving homes'

Qualifications

• Experience coordinating services and stakeholder engagements.
• Proven ability to manage multiple priorities and maintain records.
• Strong communication, organisation and time management.
• Proficiency in Microsoft Office applications.
• Current Australian Driver's Licence and full working rights in Australia.
• Knowledge of accessibility standards and universal design.
• Experience in residential housing or community services.

Responsibilities

• Coordinate specialist accommodation requests and accessibility modifications.
• Review and allocate job orders to subcontractors and supervisors.
• Maintain work schedules to support timely delivery.
• Liaise with residents, carers, occupational therapists and support providers.
• Keep stakeholders updated on property access, schedule changes, variations and approvals.
• Maintain accurate records, documentation and correspondence.
• Support inspections, assessments and site visits.
• Track requests and works to meet contractual and customer service requirements.
• Support operational teams with workload coordination.
• Contribute ideas that improve accessibility outcomes and customer experience.

Skills

Coordination

Customer service

Administration

Stakeholder engagement

Microsoft Office

Written & verbal communication

Organisation & time management

Disability accessibility knowledge

Education

Community Services or related field

Disability Services qualification

Property Services qualification

Business Administration qualification

Australian Driver's Licence

Full working rights in Australia

Accessibility/Disability studies or Housing Services qualification

Tools

Microsoft Office

Job description

BGIS, Community Housing and Property Services in Melbourne seeks a Specialist Accommodation & Disability Coordinator to coordinate specialist accommodation requests and accessibility improvements across a community-focused portfolio. You will work with residents, carers, occupational therapists, support providers and subcontractors to keep works on track.

The role requires caring, organised and collaborative individuals with strong communication skills and a genuine interest in improving homes'