Resident Experience Coordinator

UniLodge; Bunbury; Presencial; AUD 34 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Inclusive Culture

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Vaccinations (Flu)

Resumo da oferta

UniLodge Edith Cowan University - Bunbury is seeking a passionate, customer-focused Customer Service Coordinator to join our team on a full-time, part-time, or casual basis. You will help create a welcoming environment and deliver a positive resident experience for student residents.

If you enjoy a role with variety, can handle quiet and busy moments, and are comfortable on your feet, we'd love to hear from you. National Police Check and unrestricted work rights in Australia are required.

Qualificações

• Background in reception or hospitality is preferred.
• Passion for delivering exceptional guest experiences.
• Resilience and ability to work under high pressure.
• Excellent written and verbal communication skills.
• High levels of computer literacy and ability to learn new systems.
• National Police Check required.
• Unrestricted work rights in Australia.

Responsabilidades

• Create a friendly environment and deliver a positive resident experience.
• Assist with enquiries related to residency, studies, general needs, and wellbeing.
• Monitor and report concerns related to resident safety and wellbeing and escalate as needed.
• Coordinate and execute administrative duties (incoming/outgoing mail, filing, etc.).

Conhecimentos

Reception experience

Hospitality background

Guest experience focus

Resilience under pressure

Excellent communication

Computer literacy

We care attitude

National Police Check

Unrestricted work rights (Australia)

Descrição da oferta de emprego

UniLodge Edith Cowan University - Bunbury is seeking a passionate, customer-focused Customer Service Coordinator to join our team on a full-time, part-time, or casual basis. You will help create a welcoming environment and deliver a positive resident experience for student residents.

If you enjoy a role with variety, can handle quiet and busy moments, and are comfortable on your feet, we'd love to hear from you. National Police Check and unrestricted work rights in Australia are required.