Rental Coordinator

Viking Industrial; Moranbah; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary reflecting of;

Uniforms and PPE supplied

Ongoing training and development

Opportunities to broaden industry know

Descripción de la vacante

Viking Industrial, based in Moranbah, QLD, is seeking a proactive Rental Coordinator to support daily rental operations, fleet management and customer requirements. You will coordinate deliveries, liaise with multiple teams, and help maintain equipment readiness to meet client expectations across mining, construction and industrial sectors.

The role offers varied responsibilities in a fast-paced environment, with opportunities to develop skills, engage with customers, and contribute to

Formación

• Experience in rental coordination or equipment logistics.
• Strong customer service, communication, organisation and time management skills.
• Ability to manage competing priorities, urgent breakdowns, transport requirements and deadlines.
• Experience with hire systems, fleet registers, invoicing or PPSR processes desirable.
• Forklift licence desired, or willingness to obtain one.

Responsabilidades

• Attend daily Rental Division meetings and review KPI performance.
• Process hire contracts and ensure rental fleet data accuracy.
• Coordinate delivery/collection and transport for on-hire and off-hire movements.
• Assist with loading/unloading of equipment for hire.
• Maintain a baseline of available rental equipment and conduct weekly stock takes.
• Communicate with customers on delivery timing and requirements; liaise with operations on pre-delivery readiness.
• Coordinate and schedule equipment maintenance and QA before/after hire.
• Receive breakdown calls and escalate to appropriate internal teams promptly.
• Process invoices and purchase orders for external clients and subcontractors.
• Complete PPSR registrations for hired equipment and maintain rental records.
• Report end-of-month rental revenue to Branch/Area Manager and perform other general duties.

Conocimientos

Rental coordination

Equipment logistics

Operations admin

Customer service

Time management

Herramientas

Hire systems

Fleet registers

Invoicing

PPSR

Descripción del empleo

Viking Industrial is a leading Australian provider of power generation rental, sales and service solutions, supporting the mining, construction, industrial and civil sectors with quality equipment and reliable service.

We pride ourselves on delivering exceptional customer service, building strong industry relationships and providing practical, reliable solutions to meet our customers' needs.

Our people are at the heart of our business. We foster a supportive and collaborative workplace where employees are encouraged to develop their skills, take initiative and grow professionally.

Our core values of Accountability, Persistence, Service, Honesty and Collaboration guide everything we do.

Find out more about us at https://vikingindustrial.com.au

About Us

Viking Industrial is a leading Australian provider of power generation rental, sales and service solutions, supporting the mining, construction, industrial and civil sectors with quality equipment and reliable service.

We pride ourselves on delivering exceptional customer service, building strong industry relationships and providing practical, reliable solutions to meet our customers' needs.

Our people are at the heart of our business. We foster a supportive and collaborative workplace where employees are encouraged to develop their skills, take initiative and grow professionally.

Our core values of Accountability, Persistence, Service, Honesty and Collaboration guide everything we do.

Find out more about us at https://vikingindustrial.com.au

Position Overview

We are seeking an organised, proactive and customer-focused Rental Coordinator to join our team in Moranbah, QLD.

Reporting to the Rental General Manager, you will play an important role in supporting the day-to-day operations of our rental division, ensuring equipment hire, fleet availability, transport coordination and customer requirements are managed efficiently.

Working closely with our Rental, Operations, Service and Branch teams, you will help maintain smooth rental operations, maximise fleet utilisation and deliver a high standard of service to our customers across the mining, construction and industrial sectors.

This is an excellent opportunity for someone who enjoys a varied role, thrives in a fast-paced environment and takes pride in keeping operations running smoothly.

Position Duties

• Attend daily Rental Division meetings and review KPI performance and tracking for the day, week and month.

• Process hire contracts within the same business day and ensure rental fleet sheet data is accurate as at close of business each day.

• Coordinate operational requirements for the delivery and collection of equipment, including booking transport for on-hire and off-hire movements, in line with customer expectations.

• Assist with the loading and unloading of equipment for hire.

• Maintain an agreed minimum baseline of available rental equipment and complete weekly stock takes of available equipment and assets under repair.

• Maintain proactive communication with customers regarding rental deliverables, timing, changes and issues, and communicate proactively with operations regarding pre-delivery requirements and equipment readiness.

• Coordinate and schedule required equipment maintenance on site and manage the quality assurance process before and after hire.

• Receive breakdown calls and ... promptly to the appropriate internal operations or service personnel.

• Process invoices and purchase orders for external clients and subcontractors accurately and within required timeframes.

• Complete PPSR registrations for hired equipment as required and maintain accurate supporting rental records.

• Report end-of-month total rental revenue figures to the Branch Manager and Area Manager, and perform other general duties reasonably associated with the Rental Coordinator role.

About you

• Experience in rental or hire coordination, equipment logistics, operations administration or a similar environment is preferred.

• Strong customer service, communication, organisation and time management skills.

• Ability to manage competing priorities, urgent breakdowns, transport requirements and operational deadlines.

• Strong systems and data accuracy skills; experience with hire systems, fleet registers, invoicing, purchase orders or PPSR processes is desirable.

• Forklift licence desired, or willingness to obtain one.

• Comply with Viking Industrial policies, procedures, lawful and reasonable directions, and relevant customer/site requirements.

• Actively participate in hazard identification, incident reporting, consultation and continuous improvement activities.

• Maintain required licences, inductions, training and competencies relevant to the role and the safe coordination of rental equipment.

• Treat colleagues, customers, suppliers and subcontractors respectfully and maintain confidentiality of company, customer and commercial information.

What We Provide

• Competitive base salary reflective of skills and experience

• Uniforms and all required PPE supplied

• Ongoing training, upskilling, and development opportunities

• Opportunities to develop your industry knowledge and broaden your operational experience.

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