Rental Coordinator

Adaptalift Group; Gosford; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Retail, fuel & grocery discounts

Employee milestone celebrations

Wellbeing support and employee recogn•

Job summary

Adaptalift Group is seeking a Rental Coordinator to join our Somersby NSW Head Office team. This role focuses on coordinating equipment hire and de-hire, handling customer enquiries and scheduling transport in a fast-paced, customer-centric environment.

You will work with internal teams to ensure equipment is prepared for delivery, maintain strong customer relationships and support rental growth. A proactive, organised communicator with MS Office skills will thrive in this role within a national

Qualifications

• Experience in a customer-focused coordination, scheduling, administration or rental role.
• Strong interpersonal skills and ability to build customer relationships.
• Proactive, organised and able to manage multiple priorities.

Responsibilities

• Respond to rental enquiries with accurate quotations and solutions.
• Coordinate equipment hire and de-hire with internal departments.
• Schedule and manage transport for equipment deliveries and collections.
• Liaise with workshop teams to ensure equipment is prepared for delivery.
• Build and maintain strong customer relationships and identify rental growth opportunities.
• Process rental invoices, purchase orders and customer account administration.
• Follow up quotations and rental opportunities to maximise conversion.

Skills

Customer service

Organisational skills

Communication

Teamwork

Tools

Microsoft Office

Job description

As one of Australia’s largest and fastest-growing materials handling hire and sales companies, Adaptalift Group has over 40 years of heritage as a proudly family-owned and operated business. Employing more than 600 people across Australia and New Zealand, our team members enjoy making a real difference for our customers as part of a dynamic, values-led organisation where safety is at the forefront of everything we do.

We have an exciting opportunity for a Rental Coordinator to join our team based at our Somersby NSW Head Office. This important role supports our rental operations by coordinating equipment hire and de-hire activities, managing customer enquiries, scheduling transport and helping drive rental growth in a fast-paced, customer-focused environment.

What You Will Do, Day-to-Day:

• Respond to rental enquiries and provide customers with accurate quotations and solutions
• Coordinate equipment hire and de-hire activities with internal departments
• Schedule and manage transport for equipment deliveries and collections
• Liaise with workshop teams to ensure equipment is prepared and ready for delivery
• Build and maintain strong customer relationships while identifying opportunities for rental growth
• Process rental invoices, purchase orders and customer account administration
• Follow up quotations and rental opportunities to maximise conversion and utilisation

What’s in it for You:

• Rotating shifts of 6:00am – 2:00pm and 7:00am – 3:00pm
• Opportunity to grow your career within a national business
• Stable, full-time position within a respected Australian company
• A supportive, collaborative team environment
• Retail, fuel & grocery discounts + employee milestone celebrations
• Wellbeing support and employee recognition programs

What We’re Looking For:

• Experience in a customer-focused coordination, scheduling, administration or rental role
• Experience within equipment hire, transport, logistics, construction, materials handling or a similar industry is advantageous
• Strong customer service and relationship-building skills
• Excellent organisational skills with the ability to manage competing priorities
• A proactive and solutions-focused mindset
• Strong administrative and computer skills, including Microsoft Office Suite
• A confident communicator who enjoys working in a fast-paced, team-oriented environment

Additional information

• Coordinate equipment hire, de-hire, transport and customer enquiries
• Great next step for a strong administrator, scheduler or coordinator
• Somersby NSW based | Supportive team | Retail, fuel & grocery discounts