Remote Travel Support Specialist

Elevationtravelpartners; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work environment

Training and professional development

Job summary

Elevationtravelpartners is hiring a Work-From-Home Travel Representative to assist clients before, during, and after trips. You will handle inquiries, adjust reservations, and provide destination information from a remote setting.

Strong communication and organizational skills are essential. Experience in customer service is preferred, with a readiness to learn online systems quickly. Remote work, training, and ongoing professional development are provided.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Customer service experience is preferred (hospitality or travel helpful).
• Organized and able to manage multiple requests efficiently.
• Willingness to learn online systems and tools quickly.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Clear communication

Interpersonal skills

Customer service

Multitasking

Tools

Online systems

Job description

Elevationtravelpartners is hiring a Work-From-Home Travel Representative to assist clients before, during, and after trips. You will handle inquiries, adjust reservations, and provide destination information from a remote setting.

Strong communication and organizational skills are essential. Experience in customer service is preferred, with a readiness to learn online systems quickly. Remote work, training, and ongoing professional development are provided.