Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Adelaide; Remote; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional develop

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. In this remote role, you will handle travel-related requests via email, phone, and messaging platforms to ensure smooth itineraries.

You will assist with reservations, itinerary adjustments, and cancellations, provide destination information, and follow up as departure dates approach.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required).
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. In this remote role, you will handle travel-related requests via email, phone, and messaging platforms to ensure smooth itineraries.

You will assist with reservations, itinerary adjustments, and cancellations, provide destination information, and follow up as departure dates approach.