Remote Travel Concierge & Client Support

Elevationtravelpartners; Wollongong City Council; Teletrabalho; AUD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Training and ongoing guidance

Professional development opportunities

Resumo da oferta

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms; assist with reservations, itineraries, and cancellations; and provide accurate destination information.

Qualificações

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required).
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsabilidades

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Conhecimentos

Excellent communication

Interpersonal skills

Customer service

Organized

Multitasking

Online tools

Ferramentas

Online booking systems

CRM software

Descrição da oferta de emprego

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms; assist with reservations, itineraries, and cancellations; and provide accurate destination information.