Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Gold Coast City; Remoto; AUD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work environment

Training and development opportunities

Descrizione del lavoro

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. This entirely remote role focuses on friendly customer support, handling travel requests, and ensuring each traveler has a smooth experience.

You will communicate via email, phone, and messaging, help with reservations and itinerary changes, and provide accurate destination information.

Competenze

• Customer service experience preferred.
• Hospitality or travel experience is helpful but not required.
• Organized and able to manage multiple requests.
• Able to learn online systems quickly.
• Interest in travel and helping others plan successfully.

Mansioni

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Conoscenze

Communication skills

Interpersonal skills

Descrizione del lavoro

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. This entirely remote role focuses on friendly customer support, handling travel requests, and ensuring each traveler has a smooth experience.

You will communicate via email, phone, and messaging, help with reservations and itinerary changes, and provide accurate destination information.