Remote Travel Concierge - Flexible & Growth-minded

ANZUK Education; Adelaide; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Mentorship & training

Supportive team culture

Job summary

Alma Aventurera, a remote travel support company, is seeking a Remote Travel Consultant to guide travelers from idea to return home. You will manage bookings, provide destination insights, and resolve issues with care and professionalism.

You will join a fully remote team that values travel passion, attentive service, and ongoing learning through training and mentorship, with access to exclusive travel perks and industry discounts.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Strong written and verbal comms

Customer service

Attention to detail

Tech-savvy

Love for travel

Tools

Booking tools

Travel platforms

Job description

Alma Aventurera, a remote travel support company, is seeking a Remote Travel Consultant to guide travelers from idea to return home. You will manage bookings, provide destination insights, and resolve issues with care and professionalism.

You will join a fully remote team that values travel passion, attentive service, and ongoing learning through training and mentorship, with access to exclusive travel perks and industry discounts.