Remote Travel Consultant & Client Support Specialist

Atlas Partners; Brisbane; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to safe return, handling bookings and resolving issues with professionalism and care. You’ll be the steady voice that keeps travel experiences seamless and memorable.

Alma Aventurera prides itself on delivering personalized, high-quality support to travelers nationwide, built on trust, consistency, and heart. This remote role offers ongoing training, mentorship, and access to industry discounts.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Communication skills

Customer service

Problem solving

Multitasking

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to safe return, handling bookings and resolving issues with professionalism and care. You’ll be the steady voice that keeps travel experiences seamless and memorable.

Alma Aventurera prides itself on delivering personalized, high-quality support to travelers nationwide, built on trust, consistency, and heart. This remote role offers ongoing training, mentorship, and access to industry discounts.