Remote Telesales Pro – NDIS Referrals & Onboarding

seek.com.au; Brisbane; Remoto; AUD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

seek.com.au is seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support onboarding of NDIS clients into our services. This fully remote, permanent role offers an opportunity to grow your career within an expanding national business.

You will blend outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience for participants and families.

Competenze

• Proven experience in telesales or high-volume outbound calling.
• Demonstrated ability to meet KPIs through persistence and a numbers-focused approach.
• Clear, confident communication with a people-centred approach.
• Highly organised and comfortable working remotely.
• CRM and Microsoft Office experience.
• Experience in disability, community services, support coordination or the NDIS is advantageous.

Mansioni

• Make 50-60 outbound calls per day with min. 2 hours talk time.
• Build strong relationships with potential clients, identify referral needs, promote services, convert opportunities into referrals.
• Manage follow-ups via calls, email, and SMS.
• Guide participants and families through onboarding process.
• Maintain accurate CRM records and hand over onboarded participants to clinical teams.

Conoscenze

Telesales

Outbound calls

Relationship management

CRM

Microsoft Office

KPI driven

Communication

Organised

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

seek.com.au is seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support onboarding of NDIS clients into our services. This fully remote, permanent role offers an opportunity to grow your career within an expanding national business.

You will blend outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience for participants and families.