Telesales - NDIS

seek.com.au; Brisbane; Remote; AUD 60,000 - 85,000; Full time

Job summary

seek.com.au is seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support onboarding of NDIS clients into our services. This fully remote, permanent role offers an opportunity to grow your career within an expanding national business.

You will blend outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience for participants and families.

Qualifications

• Proven experience in telesales or high-volume outbound calling.
• Demonstrated ability to meet KPIs through persistence and a numbers-focused approach.
• Clear, confident communication with a people-centred approach.
• Highly organised and comfortable working remotely.
• CRM and Microsoft Office experience.
• Experience in disability, community services, support coordination or the NDIS is advantageous.

Responsibilities

• Make 50-60 outbound calls per day with min. 2 hours talk time.
• Build strong relationships with potential clients, identify referral needs, promote services, convert opportunities into referrals.
• Manage follow-ups via calls, email, and SMS.
• Guide participants and families through onboarding process.
• Maintain accurate CRM records and hand over onboarded participants to clinical teams.

Skills

Telesales

Outbound calls

Relationship management

CRM

Microsoft Office

KPI driven

Communication

Organised

Tools

CRM systems

Microsoft Office

Job description

Opportunity to grow your career with an expanding National business

Start ASAP

We’re seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support the onboarding of new NDIS clients into our services.

This role blends outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience.

• Fully Remote | Full-time

• Permanent Role

• Opportunity to grow your career with an expanding National business

• Start ASAP

We’re seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support the onboarding of new NDIS clients into our services.

This role blends outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience.

What you’ll do

• Make 50-60 outbound calls per day with the expectation of min. 2 hour talk time per day

• Build strong relationships with potential clients, identify referral needs, promote available services, and convert opportunities into confirmed NDIS referrals.

• Manage follow-ups via calls, email, and SMS

• Guide participants and families through the onboarding process

• Maintain accurate CRM records and hand over onboarded participants to clinical teams

What we’re looking for

• Proven experience in telesales or high-volume outbound calling

• Demonstrated ability to meet KPIs through persistence, resilience, and a numbers-focused approach.

• Clear, confident communication with a people-centred approach

• Highly organised and comfortable working remotely

• CRM and Microsoft Office experience

• Experience in disability, community services, support coordination or the NDIS is an advantage but not essential.

Must be available to start ASAP.