Remote Task Tracker & Follow-Up Coordinator

HRS Talent Solutions; Mackay Regional; Remote; AUD 61,000 - 64,000; Full time

Job summary

HRS Talent Solutions is seeking a Team Task Follow-up Assistant to support an existing online task tracker, perform routine updates, and flag items that need attention. This is a remote, full-time role focused on maintaining accurate records rather than managing people.

You will read records, ask focused questions, update only permitted fields, and keep the status visible for colleagues. Previous office administration or customer service experience is helpful, and basic computer confidence is

Qualifications

• Experience in customer service helps in courteous questioning and communication.
• Office administration experience aids clear records, dates and handoffs.
• Ability to keep separate issues distinct is valuable for task trackers.

Responsibilities

• Read the existing record and update the tracker with focused questions.
• Update items only as permitted by the employer’s process and keep context attached.
• Flag items needing the owner’s attention and record dependencies.
• Ensure the online tracker shows a credible current status to everyone relying on it.

Skills

Customer service experience

Office administration

Task tracking

Follow-up communication

Basic computer skills

Job description

HRS Talent Solutions is seeking a Team Task Follow-up Assistant to support an existing online task tracker, perform routine updates, and flag items that need attention. This is a remote, full-time role focused on maintaining accurate records rather than managing people.

You will read records, ask focused questions, update only permitted fields, and keep the status visible for colleagues. Previous office administration or customer service experience is helpful, and basic computer confidence is