Remote Scheduling & Reservations Coordinator, Flexible Hours

Australian Taxation Office; Australia; Remote; AUD 55,000 - 70,000; Full time

Job summary

Australian Taxation Office is seeking a detailed Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information in a remote setting. The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences, with strong organization and communication skills.

Remote work is supported with training available to learn scheduling systems.

Qualifications

• Strong scheduling skills.
• Excellent organizational abilities.
• Careful attention to detail.
• Clear customer communication.
• Good time-management skills.
• Accurate data entry.
• Basic computer proficiency.
• Ability to learn calendar and reservation systems.
• Reliable and professional.
• Scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information.
• Confirm dates and relevant details.
• Send reminders and updates.
• Assist with rescheduling requests.
• Communicate changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling skills

Organizational abilities

Attention to detail

Clear communication

Time-management

Data entry accuracy

Basic computer proficiency

Learning calendar systems

Reliable and professional

Scheduling experience

Tools

Calendar software

Job description

Australian Taxation Office is seeking a detailed Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information in a remote setting. The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences, with strong organization and communication skills.

Remote work is supported with training available to learn scheduling systems.