Remote Scheduling & Reservations Coordinator

Toowoomba Regional Council; Toowoomba Regional; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Ongoing support

Professional development

Organized scheduling

Job summary

Toowoomba Regional Council is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

The role offers remote work options, flexible scheduling, training on scheduling systems, ongoing support, and opportunities for professional development within a busy customer-service environment.

Qualifications

• Strong scheduling skills and attention to detail.
• Excellent organizational abilities with a client-focused approach.
• Clear customer communication and reliable time management.
• Accurate data entry and basic computer proficiency.
• Willingness to learn calendar/reservation systems; scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information and confirm dates.
• Send reminders and updates to customers.
• Assist with rescheduling requests.
• Communicate changes promptly to stakeholders.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Strong scheduling skills

Excellent organizational abilities

Attention to detail

Clear customer communication

Good time-management skills

Accurate data entry

Basic computer proficiency

Ability to learn calendar systems

Reliable and professional

Scheduling experience is helpful but

Job description

Toowoomba Regional Council is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

The role offers remote work options, flexible scheduling, training on scheduling systems, ongoing support, and opportunities for professional development within a busy customer-service environment.