Remote Scheduling & Reservations Coordinator

Nsw Department Of Customer Service; New South Wales; Remote; AUD 40,000 - 60,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Organized service

Job summary

NSW Department of Customer Service is seeking a detail‑oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The ideal candidate will coordinate dates, times, and preferences with accuracy and responsiveness, ensuring seamless scheduling experience for clients.

The role emphasizes reliable, professional communication and ability to learn calendar and reservation systems while maintaining organized calendars and proactive

Qualifications

• Strong scheduling skills.
• Excellent organizational abilities.
• Careful attention to detail.
• Clear customer communication.
• Good time-management skills.
• Accurate data entry.
• Basic computer proficiency.
• Ability to learn calendar and reservation systems.
• Reliable and professional.
• Scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information.
• Confirm dates and relevant details.
• Send reminders and updates.
• Assist with rescheduling requests.
• Communicate changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling skills

Organizational abilities

Attention to detail

Clear communication

Time-management

Data entry

Basic computer skills

Learn calendar systems

Reliability and professionalism

Scheduling experience helpful

Tools

Calendar software

Job description

NSW Department of Customer Service is seeking a detail‑oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The ideal candidate will coordinate dates, times, and preferences with accuracy and responsiveness, ensuring seamless scheduling experience for clients.

The role emphasizes reliable, professional communication and ability to learn calendar and reservation systems while maintaining organized calendars and proactive