Remote Scheduling & Reservations Specialist

Rocket Software; Western Australia; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Organized service

Job summary

Rocket Software is seeking a detail-oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. This remote role emphasizes accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

The successful candidate will handle scheduling inquiries, gather preferences, research options, and maintain calendar records while providing timely updates and reminders to customers.

Qualifications

• Strong scheduling skills.
• Excellent organizational abilities.
• Careful attention to detail.
• Clear customer communication.
• Good time-management skills.
• Accurate data entry.
• Basic computer proficiency.
• Ability to learn calendar and reservation systems.
• Reliable and professional.
• Scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Scheduling skills

Organizational abilities

Attention to detail

Clear communication

Time management

Data entry accuracy

Basic computer skills

Calendar/reservation systems

Reliability

Scheduling experience (nice-to-have)

Job description

Rocket Software is seeking a detail-oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. This remote role emphasizes accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

The successful candidate will handle scheduling inquiries, gather preferences, research options, and maintain calendar records while providing timely updates and reminders to customers.