Remote IT Ops Engineer - Connectivity & Support

Core Drilling Services

Western Australia

On-site

AUD 65,000 - 95,000

Full time

2 days ago

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Job summary

Fugro is seeking an IT Support Engineer for Remote Operations & Connectivity to join our Perth-based team, supporting marine operations across the APAC region. This hands-on L1/L2 role provides IT/OT support across systems, infrastructure, and monitoring platforms enabling vessel operations and geodata workflows.

You will work with Deployment and ROC teams to implement and support remote operations solutions, including system and network deployments on Fugro’s marine assets.

Qualifications

Tertiary degree in Information Technology, Engineering or similar with networking fundamentals (TCP/IP, DNS, DHCP, VPNs, routing, switching, firewalls).
Solid experience in L2 IT/OT support.

Responsibilities

Deliver hands-on L1/L2 IT/OT support for Remote Operations Centre, ensuring stable and reliable systems and connectivity.
Monitor, troubleshoot, and resolve incidents/service requests as escalation point for complex remote operations issues.
Act as first-point contact for applications and technical guidance supporting ROC and vessel operations.
Perform scheduled maintenance including patching, software updates, endpoint support, account administration, system audits and backup validation.
Assess and enhance remote operations systems and connectivity by identifying performance issues and improvement opportunities.

Skills

Networking basics

IT/OT support

VPNs

WAN/LAN

Remote connectivity

VSAT

Education

Bachelor's degree in IT or Engineering

Job description

You will work with Deployment and ROC teams to implement and support remote operations solutions, including system and network deployments on Fugro’s marine assets.

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