Remote IT Operations Engineer — Vessel Connectivity
Bapcor Limited
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Benefits offered by this job
Job summary
Fugro’s Perth-based team seeks an experienced IT Support Engineer – Remote Operations & Connectivity to support marine operations across the APAC region within the ROC environment. This hands-on L1/L2 role covers systems, infrastructure, communications, and monitoring platforms that enable vessel operations, offshore surveys, field teams, and geodata workflows.
You will work with Deployment and ROC teams to implement remote operations solutions, including system deployments, network
Qualifications
- Tertiary degree in Information Technology, Engineering or related field with networking knowledge.
- Experience in L2 IT/OT support on remote sites or vessels.
- Experience with network troubleshooting and monitoring tools.
- Strong endpoint security and incident management skills.
- Excellent communication with technical and non-technical stakeholders.
- Willingness to travel to sites for deployments when required.
Responsibilities
- Provide L1/L2 IT/OT support for Remote Operations Centre and vessels.
- Monitor, troubleshoot and resolve incidents and service requests.
- Act as first contact for applications and technical guidance.
- Perform maintenance, patches, updates, backups, and audits.
- Document systems and collaborate with global teams.
Skills
Education
Tools
Job description
Fugro’s Perth-based team seeks an experienced IT Support Engineer – Remote Operations & Connectivity to support marine operations across the APAC region within the ROC environment. This hands-on L1/L2 role covers systems, infrastructure, communications, and monitoring platforms that enable vessel operations, offshore surveys, field teams, and geodata workflows.
You will work with Deployment and ROC teams to implement remote operations solutions, including system deployments, network
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