Remote HR & Payroll Implementation Specialist

Employment Hero; Australia; Remote; GBP 40,000 - 56,000; Full time

Benefits offered by this job

ESOP

Home office allowance

Parental leave

Learning & development

Job summary

Employment Hero is hiring an Implementation Consultant to join our Managed Service Delivery team. You’ll manage complex, client-facing payroll and HR implementations and deliver tailored training and workshops to ensure successful adoption of our platform.

You’ll collaborate with HR and Payroll teams, communicate effectively with clients, and drive stakeholder alignment while operating in a remote-first, high-performance culture.

Qualifications

• 1+ years of implementation and training experience.
• Expert knowledge of current UK payroll requirements.
• Experience creating learning content for product adoption.
• Payroll or HR implementations experience.
• Excellent communication skills with clients and colleagues.
• Proven stakeholder management skills.
• Strong time management and ability to handle a high-volume workload.
• Mentoring and knowledge sharing with others.

Responsibilities

• Lead the implementation from start to finish with a seamless transition to Employment Hero.
• Collaborate with HR and Payroll teams to deliver exceptional outcomes for customers.
• Design, develop, and deliver bespoke Payroll and HR implementation workshop content.
• Deliver specialised training to clients on payroll and HR implementations.
• Respond to customer communications within SLA and manage stakeholder expectations.
• Build strong relationships across CX and external teams to drive continuous improvement.
• Ensure data in business systems is accurate and up to date.
• Participate in continual delivery process improvements and strategic initiatives.

Skills

Implementation experience

Training experience

Payroll UK knowledge

Learning content

Communication skills

Stakeholder management

Time management

Mentoring

Job description

Employment Hero is hiring an Implementation Consultant to join our Managed Service Delivery team. You’ll manage complex, client-facing payroll and HR implementations and deliver tailored training and workshops to ensure successful adoption of our platform.

You’ll collaborate with HR and Payroll teams, communicate effectively with clients, and drive stakeholder alignment while operating in a remote-first, high-performance culture.