Remote Customer Service & Admin Assistant (Invoicing & CRM)

Microway; Melbourne; Hybrid; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

MicroWay in Braeside, Melbourne is seeking a friendly Customer Service and Administration Assistant to join our team. You’ll work with the Sales Support Specialist to deliver professional customer service by phone and email, handle invoicing and order fulfilment, and keep accurate records in MYOB and CRM.

The role requires 1–2 years in office admin or customer service, proficiency in Excel, Word and Outlook, invoicing experience, and a high standard of communication and attention to detail.

Qualifications

• 1–2 years minimum in office admin or customer service.
• Proficient in Excel, Word and Outlook (intermediate to advanced).
• Experience with invoicing or ordering.
• MYOB experience is an advantage.
• Strong communication and interpersonal skills.
• High attention to detail and tech-savvy.
• Reliable and punctual.

Responsibilities

• Provide customer service via phone and email.
• Invoicing and order fulfilment (electronic only).
• Maintain CRM records and reports.
• Support the Sales and Finance teams.
• Other office duties as required.

Skills

Customer service

Office administration

Excel

Word

Outlook

MYOB

Attention to detail

Communication

Tools

MYOB

CRM

Job description

MicroWay in Braeside, Melbourne is seeking a friendly Customer Service and Administration Assistant to join our team. You’ll work with the Sales Support Specialist to deliver professional customer service by phone and email, handle invoicing and order fulfilment, and keep accurate records in MYOB and CRM.

The role requires 1–2 years in office admin or customer service, proficiency in Excel, Word and Outlook, invoicing experience, and a high standard of communication and attention to detail.