Regional Senior Account Manager – Cleaning Ops

Bayton Cleaning co; Canberra; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Car allowance

Job summary

Bayton is seeking an experienced Senior Account Manager to lead client relationships and oversee service delivery across a diverse portfolio of contracts in ACT and Riverina. This hands-on leadership role combines strategic client management with operational oversight to ensure excellence across every site.

The ideal candidate has cleaning industry experience, especially in aged care, and at least 2 years in a Cleaning Operations/Account Manager role, with multi-site contract management and

Qualifications

• Cleaning industry experience is essential.
• Experience in Aged Care cleaning is highly regarded.
• Minimum 2 years’ experience in a Cleaning Operations / Account Manager role.
• Proven experience managing multi-site cleaning contracts.
• Strong understanding of SLA delivery and compliance reporting.
• Experience managing large cleaning teams and labour budgets.
• WHS and quality audit experience.
• Proficient in MS Outlook and Excel.

Responsibilities

• Manage day-to-day cleaning operations across multiple sites.
• Lead, supervise and support a workforce of cleaning staff.
• Ensure all SLA, KPI and QEHS requirements are achieved.
• Conduct site audits and quality inspections.
• Manage client relationships to ensure service excellence.
• Monitor labour, consumables and site budgets.
• Approve timesheets and manage workforce planning.
• Oversee subcontractors and service providers.
• Ensure WHS and infection control standards compliance.

Skills

Client communication

Leadership

Multi-site management

Budget monitoring

Tools

MS Outlook

Excel

Job description

Bayton is seeking an experienced Senior Account Manager to lead client relationships and oversee service delivery across a diverse portfolio of contracts in ACT and Riverina. This hands-on leadership role combines strategic client management with operational oversight to ensure excellence across every site.

The ideal candidate has cleaning industry experience, especially in aged care, and at least 2 years in a Cleaning Operations/Account Manager role, with multi-site contract management and