Field-Based Account Manager – Commercial Cleaning (Brisbane)

seek.com.au; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Superannuation

Car allowance

Job summary

Seek Australia is seeking an experienced Account Manager to oversee Brisbane-based commercial cleaning contracts, work hands-on on-site and ensure high service delivery. You will build strong client relationships, supervise cleaning teams, and coordinate inspections, staffing and cost control.

The role requires proactive, organised leadership with excellent communication skills and the ability to manage multiple sites and priorities.

Qualifications

• Proven experience in commercial cleaning management or account/area management.
• Strong understanding of cleaning operations, standards and service delivery.
• Excellent communication and interpersonal skills.
• Ability to develop strong relationships with clients, cleaners and management.
• Proactive, hands-on approach with problem-solving skills.
• Strong organisational and time-management abilities.
• Keen eye for detail and commitment to quality.
• Confidence managing multiple sites, staff and priorities.
• Sound computer skills including MS Office and reporting systems.

Responsibilities

• Oversee a portfolio of Brisbane-based commercial cleaning contracts.
• Build and maintain professional relationships with clients and key stakeholders.
• Conduct site inspections, audits and quality assurance checks.
• Lead and support cleaning teams to uphold high standards.
• Roaster management, attendance, performance and scheduling.
• Respond to client requests and service issues promptly.
• Coordinate periodic cleaning and special cleaning requirements.
• Ensure sites are staffed, supplied and operating efficiently.
• Maintain records, inspection reports and client communications in company systems.
• Monitor contract performance and operational costs.
• Ensure workplace health and safety compliance and adherence to policies.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Problem-solving

Attention to detail

Decision-making

Independent work

Client relationship building

Tools

Microsoft Office

Reporting systems

Mobile apps

Job description

Seek Australia is seeking an experienced Account Manager to oversee Brisbane-based commercial cleaning contracts, work hands-on on-site and ensure high service delivery. You will build strong client relationships, supervise cleaning teams, and coordinate inspections, staffing and cost control.

The role requires proactive, organised leadership with excellent communication skills and the ability to manage multiple sites and priorities.