Retail Cleaning Account Manager - Client Growth & Delivery

Millennium Services Group; Geehi; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading service provider in Australia seeks an experienced manager to oversee multiple client accounts in the cleaning industry. Responsibilities include developing relationships, managing teams, and ensuring compliance with safety regulations. The ideal candidate will have 3–5 years of experience, particularly in retail cleaning, and be adept in budget management and client satisfaction. This role offers an opportunity to drive service excellence across various sites.

Qualifications

• Minimum 3–5 years’ experience in retail cleaning or related cleaning service industry.
• Proven track record in managing multiple client accounts simultaneously.
• Strong understanding of WHS legislation, risk management, and compliance obligations.

Responsibilities

• Develop long-term relationships with assigned clients and employees.
• Manage a large team of employees across varied client base.
• Conduct site inspections, audits, and implement service improvements.

Skills

Client relationship management

Performance management

Budget management

Knowledge of WHS legislation

Job description

A leading service provider in Australia seeks an experienced manager to oversee multiple client accounts in the cleaning industry. Responsibilities include developing relationships, managing teams, and ensuring compliance with safety regulations. The ideal candidate will have 3–5 years of experience, particularly in retail cleaning, and be adept in budget management and client satisfaction. This role offers an opportunity to drive service excellence across various sites.