Receptionist - Professional Office

Private Advertiser; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Private Advertiser in Marrickville, NSW is seeking a Receptionist - Administration Clerk for a full-time role to manage front office operations and create a welcoming, professional environment. You will be the first point of contact for clients, visitors, and callers and support general administrative tasks.

Responsibilities include greeting visitors, answering calls, scheduling appointments, maintaining logs, handling mail, and supporting the wider team.

Qualifications

• Proven experience as a receptionist or front-office role
• Excellent written and verbal communication
• Strong organisational and multitasking abilities
• Proficiency in Handisoft, Ignition, Microsoft Office and MYOB
• Friendly, professional appearance and demeanour

Responsibilities

• Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner
• Answering and directing incoming telephone calls to the appropriate staff members or departments
• Scheduling and managing appointments and meetings using office management systems
• Maintaining accurate visitor logs and security protocols
• Receiving, sorting and distributing incoming mail and packages
• Processing general administrative tasks including filing, photocopying and document preparation
• Managing office supplies and ordering when stock levels are low
• Handling basic enquiries and providing information to callers and visitors in a helpful and professional manner
• Supporting the wider office team with administrative duties as required
• Maintaining a clean, organised and professional reception area

Skills

Reception experience

Communication skills

Organisational skills

Teamwork

Tools

Handisoft

Ignition

Microsoft Office

MYOB

Job description

About the role We are seeking a Receptionist - Administration Clerk to join our team in Marrickville, NSW. This is a Full Time position that plays a vital role in creating a welcoming and professionally managed office environment. As our receptionist, you will be the first point of contact for clients, visitors and callers, and will be responsible for maintaining the smooth operation of our front office. This role is essential to upholding our company's professional image and ensuring that all administrative processes run efficiently.

What you'll be doing

Greeting and welcoming clients, visitors and delivery personnel in a professional and courteous manner

Answering and directing incoming telephone calls to the appropriate staff members or departments

Scheduling and managing appointments and meetings using office management systems

Maintaining accurate visitor logs and security protocols

Receiving, sorting and distributing incoming mail and packages

Processing general administrative tasks including filing, photocopying and document preparation

Managing office supplies and ordering when stock levels are low

Handling basic enquiries and providing information to callers and visitors in a helpful and professional manner

Supporting the wider office team with administrative duties as required

Maintaining a clean, organised and professional reception area

What we're looking for

Proven experience working as a receptionist or in a similar front-office administrative role

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse clientele

Strong organisational and multitasking abilities with the capacity to prioritise competing demands

Proficiency in using office management software such as Handisoft and Ignition, telephone systems and be highly competent in Microsoft Office and MYOB as a minimum

Professional appearance and demeanour with a friendly and approachable manner

Attention to detail and accuracy in record-keeping and documentation

Ability to work independently and as part of a team environment

Customer service orientation with a genuine commitment to providing excellent support

Reliability and punctuality

Preferred: Experience in an accounting or professional services environment

What we offer

Our accounting firm is committed to creating a supportive and professional workplace. We offer a collaborative team environment where your contributions are valued, and the opportunity to develop your administrative skills within a well-established organisation (or encourage you to update our own processes with your experienced input). We pride ourselves on treating our employees fairly and providing a welcoming workplace culture.

About us

Our firm is based in Marrickville, NSW. We are dedicated to delivering high-quality services to our clients whilst maintaining a strong commitment to professionalism, integrity and client satisfaction. Our team is closely held and composed of skilled professionals who work collaboratively to achieve excellence in all that we do. We value our employees and believe that our success is built on the strength of our dedicated workforce and their ability to work together.