Receptionist/Administration

Frontier Voice and Data Toowoomba; Toowoomba Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Training provided

Career progression

Job summary

Frontier Voice and Data Toowoomba is seeking a friendly Receptionist/Administrative Assistant to join our team in Toowoomba, QLD. The successful candidate will manage phone inquiries, collect client information, and maintain records in our CRM and ticketing systems.

You will book jobs in our online platform, handle basic accounts and deliveries, and support senior management as needed. Training and career progression opportunities are provided within a supportive environment.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and willingness to learn new systems.
• Willingness to undergo a National Police check.

Responsibilities

• Answer phone calls and provide excellent customer service.
• Collect client information and update records in our CRM and ticketing systems.
• Book jobs in our online job management platform.
• Handle accounts/banking and incoming-outgoing delivery duties.
• Support senior management as needed.
• Telstra account management/systems knowledge preferred, but not essential.

Skills

Communication

Organization

Multitasking

Computer literacy

Police check willingness

Tools

CRM systems

Ticketing systems

Job description

Frontier Voice and Data Toowoomba – Toowoomba QLD

Frontier Voice and Data is seeking a friendly and organized Receptionist/ Administrative assistant to join our team.

Role & Responsibilities:

• Answer phone calls and provide excellent customer service.
• Collect client information and update records in our CRM and ticketing systems.
• Book jobs in our online job management platform.
• Handle accounts/banking and incoming-outgoing delivery duties.
• Support senior management as needed.
• Telstra account management/systems knowledge preferred, but not essential.

Requirements:

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and willingness to learn new systems.
• A proactive and positive attitude.
• Willingness to undergo a National Police check.

What We Offer:

• A supportive work environment with training provided.
• Opportunities to learn new skills and advance within the company.

Join our team and be a key part of our growing business!