Receptionist/Administration Assistant

Black Specialised Equipment; Toowoomba Regional; On-site; AUD 45,000 - 58,000; Full time

Job summary

Black Truck & Ag in Toowoomba, QLD is seeking a Receptionist/Administration Assistant for a full-time role. You will be the first point of contact, handling reception duties and providing essential admin support to operations.

The ideal candidate will have reception or admin experience, strong communication, and proficiency with Microsoft Office. You will support a professional team and contribute to a welcoming workplace in a growing business.

Qualifications

• Previous experience in a reception or administration role.
• Strong communication skills, both written and verbal.
• Proficiency with computer systems and office software, including Microsoft Office.
• Excellent organisational skills with the ability to manage multiple tasks.
• Attention to detail and accuracy in all administrative work.
• Professional telephone manner and ability to handle enquiries courteously.
• Ability to work independently and as part of a team.
• Reliability and punctuality with a strong work ethic.
• Friendly, approachable demeanour and positive attitude.

Responsibilities

• Greeting and welcoming visitors, clients and delivery personnel in a warm and professional manner.
• Managing the reception desk, answering telephone enquiries and directing calls to the appropriate staff members.
• Processing incoming and outgoing mail and parcels.
• Maintaining reception area cleanliness, organization and presentation.
• Providing general administrative support including data entry, filing and document preparation.
• Managing office supplies inventory and placing orders as required.
• Assisting with customer enquiries and providing information about our products and services.
• Supporting team members with administrative tasks as needed.
• Answering emails and responding to general enquiries in a timely manner.

Skills

Customer service

Communication

Organisational

Telephone etiquette

Multitasking

Teamwork

Reliability

Tools

Microsoft Office

Job description

Black Truck & Ag is seeking a skilled and professional Receptionist/Administration Assistant to join our team in Toowoomba, QLD. This is a full-time position based at our premises in Toowoomba QLD 4350. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming and professional environment whilst providing essential administrative support to our operations. This role is fundamental to ensuring the smooth day-to-day functioning of our business and maintaining positive relationships with customers, suppliers and internal stakeholders.

What you'll be doing

Greeting and welcoming visitors, clients and delivery personnel in a warm and professional manner

Managing the reception desk, answering telephone enquiries and directing calls to the appropriate staff members

Processing incoming and outgoing mail and parcels

Maintaining reception area cleanliness, organization and presentation

Providing general administrative support including data entry, filing and document preparation

Managing office supplies inventory and placing orders as required

Assisting with customer enquiries and providing information about our products and services

Supporting team members with administrative tasks as needed

Answering emails and responding to general enquiries in a timely manner

What we're looking for

Previous experience in a reception or administration role, ideally within a customer-facing environment

Strong communication skills, both written and verbal, with excellent customer service abilities

Proficiency with computer systems and office software, including Microsoft Office applications

Excellent organisational skills with the ability to manage multiple tasks and priorities effectively

Attention to detail and accuracy in all administrative work

Professional telephone manner and ability to handle enquiries courteously

Ability to work independently and as part of a team

Reliability and punctuality with a strong work ethic

A friendly, approachable demeanour and positive attitude

Experience in the agriculture or truck industry would be advantageous

What we offer

At Black Truck & Ag, we value our employees and offer a supportive working environment where you can develop your skills and progress your career. We provide:

Competitive salary and full-time employment

A friendly and collaborative workplace culture

On-the-job training and development opportunities

A professional team dedicated to delivering quality service

Work within an established and growing business

About us

Black Truck & Ag is a trusted provider in the agriculture and truck sectors, committed to delivering quality products and services to our customers across the region. With a focus on reliability, professionalism and customer satisfaction, we have built a strong reputation in Toowoomba and the surrounding areas. Our team is passionate about what we do, and we pride ourselves on creating a welcoming and professional environment for both our customers and staff members.