Receptionist (Administration)

Ulton; Queensland; On-site; AUD 50,000 - 60,000; Full time

Job summary

Ulton is seeking a friendly Receptionist to join our Corporate Services team in Australia. You will deliver exceptional front-of-house service and robust administrative support to enhance client experiences.

This full-time role runs Monday to Friday, 8am–5pm, with responsibilities spanning greeting visitors, booking coordination, mail handling, calendars, and weekly reporting. You will thrive on delivering precise, organized support, maintaining professional communication, and collaborating

Qualifications

• Effective written and verbal communication skills.
• Experience using Microsoft products.
• Excellent time management and organisational skills.
• Strong attention to detail and a commitment to accuracy.
• The ability to remain composed under pressure and meet tight deadlines.

Responsibilities

• Welcome clients and visitors, answer incoming calls and maintain a professional reception environment.
• Coordinate front-of-house rooms, prepare rooms for bookings and help resolve booking clashes or IT issues.
• Complete daily operational tasks accurately and maintain a clean, organised and well-stocked office environment.
• Provide consistent hospitality support, including tea, coffee, lunches and catering coordination.
• Process incoming and outgoing mail, office correspondence, filing, photocopying, banking and EFTPOS payments.
• Manage calendars and appointments for managers and other team members.
• Prepare weekly reports, including Softlog reporting, in a timely and accurate manner.
• Monitor the Ulton web inbox, notify team members of deliveries and direct enquiries to the appropriate person.
• Provide support to other administrative roles and assist managers and partners as required.

Skills

Communication skills

Microsoft Office

Time management

Attention to detail

Calm under pressure

Customer service

Tools

Microsoft Office Suite

Job description

At Ulton, we recognise that our strength comes from our people, the care they show, the expertise they bring, and the way they support their clients and colleagues. That’s why we’re committed to fostering a working environment where you’ll never feel like just a number. When you work with us, you’ll be valued as a person and supported in ways that make work meaningful, enjoyable, and sustainable.

Our employee experience and benefits program is built around four pillars to set you up for success:

WellbeingSupport for a healthy, balanced lifeWith flexible work options, wellness allowances, family-friendly spaces, confidential EAP support, paid parental wellness support, and more.

RewardRecognition for your contributionIncluding market-aligned remuneration reviews, our annual awards night, allowances for Ulton services, referral bonuses, retail discounts, and more.

GrowthBuild your confidence and capabilitiesThrough paid study support, leadership pathways, professional development allowances, and support to grow at every stage of your career.

ConnectionA culture built on genuine relationshipsWith team events, celebrations, community involvement, and opportunities to strengthen your bonds with the people around you.

Together, these pillars shape a workplace experience where doing good work feels great.

We're looking for a Receptionist to join our Corporate Services team. In this role, you'll help maintain and enhance Ulton's client experience by providing exceptional front-of-house service and high-quality administrative and operational support.

This is a full-time position, Monday to Friday, 8am to 5pm.

You will:

Welcome clients and visitors, answer incoming calls and maintain a professional reception environment.

Coordinate front-of-house rooms, prepare rooms for bookings and help resolve booking clashes or IT issues.

Complete daily operational tasks accurately and maintain a clean, organised and well-stocked office environment.

Provide consistent hospitality support, including tea, coffee, lunches and catering coordination.

Process incoming and outgoing mail, office correspondence, filing, photocopying, banking and EFTPOS payments.

Manage calendars and appointments for managers and other team members.

Prepare weekly reports, including Softlog reporting, in a timely and accurate manner.

Monitor the Ulton web inbox, notify team members of deliveries and direct enquiries to the appropriate person.

Provide support to other administrative roles and assist managers and partners as required.

You have:

Effective written and verbal communication skills.

Experience using Microsoft products.

Excellent time management and organisational skills.

Strong attention to detail and a commitment to accuracy.

The ability to remain composed under pressure and meet tight deadlines.

You are:

Enthusiastic and eager to learn.

Flexible, adaptable and responsive to changing priorities.

Service-focused, with a genuine desire to help others.

Professional and diplomatic when handling sensitive information or situations.

A collaborative relationship builder who contributes to a positive and respectful culture.

Proactive and determined to complete tasks and meet deadlines.