Receptionist

ISS Facility Services Australia and New Zealand; Willoughby; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Career development

Join a successful team

Job summary

ISS Facility Services Australia and New Zealand is seeking a dedicated Receptionist to join our Chatswood team for a full-time on-site position. You will manage calls, greet visitors, coordinate access, and support daily office services with a customer-focused approach.

Fluency in Mandarin and English is essential. You will use MS Office (Word, Excel, PowerPoint, Outlook) and demonstrate strong time management in a busy, client-facing environment.

Qualifications

• Fluency in Mandarin and English required.
• Excellent time management and organizational skills.
• Strong verbal and written communication for client interactions.
• Intermediate to advanced proficiency in MS Office.

Responsibilities

• Manage incoming and outgoing calls and maintain internal phone listings.
• Monitor and control site access for employees, contractors, couriers, visitors.
• Provide friendly, professional service and build rapport with clients.
• Represent ISS professionally at all times and use resources efficiently.
• Assist colleagues during busy periods and handle general admin tasks.
• Undertake additional duties as directed by your manager.

Skills

Bilingual English Mandarin

Time management

Verbal & written communication

MS Office

Tools

Microsoft Office Suite

Job description

We're looking for a dedicated Receptionist to join our client's team in Chatswood for a full-time position.

Availability:

Monday to Friday, 9am to 5pm

Snapshot of your day:

• Manage incoming and outgoing calls and maintain internal phone listings, speed dial numbers, and management contacts.
• Monitor and control site access for employees, contractors, couriers, suppliers, and visitors.
• Provide friendly, professional service that meets client expectations while building strong rapport.
• Represent ISS professionally and responsively at all times.
• Utilize company resources efficiently and manage costs in line with the office services budget.
• Assist colleagues during busy periods and handle general administrative tasks.
• Undertake additional duties as directed by your manager.

What you must possess:

• Fluency in both Mandarin and English is essential.
• Excellent time management and organizational skills, with the ability to prioritize and meet deadlines.
• Strong verbal and written communication skills for effective client interaction and documentation.
• Intermediate to advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• A minimum of 1 year’s experience in an operational office environment is desirable.

What we can offer:

• Opportunities to develop your career within our global organisation
• You will be part of an enormously successful team who out-perform year on year

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.