Receptionist

ISS Facility Services Australia and New Zealand; Sydney; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Career development

Join a global organisation

Job summary

ISS Facility Services Australia and New Zealand in Sydney is seeking a dedicated Receptionist on a full-time basis. As the first point of contact, you will manage calls, visitor access, and day-to-day office services with professionalism.

Fluency in Mandarin and English, strong communication, and IT skills are essential, with 1 year of office experience preferred and a pathway to grow within the global ISS team.

Qualifications

• Fluency in Mandarin and English is essential.
• Excellent time management and organizational skills.
• Strong verbal and written communication for client interaction.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Minimum of 1 year’s experience in an operational office environment is desirable.

Responsibilities

• Manage incoming and outgoing calls and maintain internal phone listings.
• Monitor and control site access for employees, contractors, visitors.
• Provide friendly, professional service meeting client expectations while building rapport.
• Represent ISS professionally and responsively at all times.
• Utilize company resources efficiently and manage costs within the office services budget.
• Assist colleagues during busy periods and handle general administrative tasks.
• Undertake additional duties as directed by your manager.

Skills

Bilingual Mandarin & English

Time management

Organizational skills

Communication skills

Customer service

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

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Apply now Job no: 541400
Work type: Full time
Location: Sydney
Categories: Administration & Office Support, Customer Service

Connecting People and Places to Make the World Work Better.

We're looking for a dedicated Receptionist to join our client’s team in Chatswood for a full-time position.

As the first point of contact, you’ll play a crucial role in creating a welcoming atmosphere and providing exceptional service. Your responsibilities will include day-to-day reception duties and managing office services on-site.

Availability:

Monday to Friday, 9am to 5pm

Snapshot of your day:

• Manage incoming and outgoing calls and maintain internal phone listings, speed dial numbers, and management contacts.
• Monitor and control site access for employees, contractors, couriers, suppliers, and visitors.
• Provide friendly, professional service that meets client expectations while building strong rapport.
• Represent ISS professionally and responsively at all times.
• Utilize company resources efficiently and manage costs in line with the office services budget.
• Assist colleagues during busy periods and handle general administrative tasks.
• Undertake additional duties as directed by your manager.

What you must possess:

• Fluency in both Mandarin and English is essential.
• Excellent time management and organizational skills, with the ability to prioritize and meet deadlines.
• Strong verbal and written communication skills for effective client interaction and documentation.
• Intermediate to advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• A minimum of 1 year’s experience in an operational office environment is desirable.

What we can offer:

• Opportunities to develop your career within our global organisation
• You will be part of an enormously successful team who out-perform year on year

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

Advertised: 16 Oct 2026 AUS Eastern Daylight Time