Receptionist

Black Specialised Equipment; Roma; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Professional development and training

Supportive team culture

Job summary

Black Truck & Ag in Roma, Queensland, is seeking a professional Receptionist to be the first point of contact for clients, visitors and staff. This full-time, on-site role plays a crucial part in delivering excellent customer service and smooth office operations.

You'll handle front desk duties, manage calls, scheduling, mail, and general admin, while maintaining confidentiality and a welcoming, professional demeanor.

Qualifications

• Proven experience working as a Receptionist or in a similar front-of-house administrative role.
• Excellent communication skills, both verbal and written.
• Professional appearance and a friendly, welcoming demeanor.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Ability to handle multiple telephone lines and manage calls professionally.
• High level of discretion and ability to maintain confidentiality.
• Flexibility and willingness to support other team members when required.
• A positive attitude and commitment to providing excellent customer service.
• Attention to detail and accuracy in administrative tasks.

Responsibilities

• Greeting and welcoming visitors, clients, and delivery personnel in a professional and friendly manner.
• Answering and directing telephone calls to the appropriate team members.
• Managing the reception desk and maintaining a tidy, organised front office area.
• Scheduling appointments and managing the office calendar.
• Handling incoming and outgoing mail and parcels.
• Providing general administrative support to various departments as required.
• Processing visitor sign-in procedures and maintaining security protocols.
• Taking messages and relaying information accurately to relevant staff members.
• Responding to routine enquiries both in person and via telephone or email.
• Maintaining confidentiality and discretion when handling sensitive information.

Skills

Communication

Front-of-house

Organizational

Discretion

Multitasking

Customer service

Telephone handling

Tools

Microsoft Office

Job description

We are seeking a professional and welcoming Receptionist to join the team at Black Truck & Ag in Roma, QLD. This is a full-time position based on-site at our Roma location. As the first point of contact for our clients, visitors, and staff, you will play a crucial role in creating a positive impression of our business. This role is essential to the smooth operation of our office, ensuring that all incoming enquiries are handled professionally and efficiently whilst maintaining our high standards of customer service.

What you'll be doing

Greeting and welcoming visitors, clients, and delivery personnel in a professional and friendly manner

Answering and directing telephone calls to the appropriate team members

Managing the reception desk and maintaining a tidy, organised front office area

Scheduling appointments and managing the office calendar

Handling incoming and outgoing mail and parcels

Providing general administrative support to various departments as required

Processing visitor sign-in procedures and maintaining security protocols

Taking messages and relaying information accurately to relevant staff members

Responding to routine enquiries both in person and via telephone or email

Maintaining confidentiality and discretion when handling sensitive information

What we're looking for

Proven experience working as a Receptionist or in a similar front-of-house administrative role

Excellent communication skills, both verbal and written

Professional appearance and a friendly, welcoming demeanor

Strong organizational skills with the ability to multitask and prioritize effectively

Proficiency in using Microsoft Office and other standard office software

Ability to handle multiple telephone lines and manage calls professionally

High level of discretion and ability to maintain confidentiality

Flexibility and willingness to support other team members when required

A positive attitude and commitment to providing excellent customer service

Attention to detail and accuracy in administrative tasks

What we offer

A full-time permanent position with a stable employer

A welcoming and collaborative work environment

Opportunities to develop your skills in administration and customer service

Competitive salary package

Professional development and training opportunities

A supportive team culture where your contributions are valued

About us

Black Truck & Ag is a trusted provider of quality truck and agricultural products and services based in Roma, QLD. We are committed to serving our local community with professionalism, reliability, and expertise. Our team is dedicated to providing exceptional service to our customers, and we pride ourselves on creating a positive workplace culture where every team member plays an important role in our success. We value integrity, hard work, and a genuine commitment to customer satisfaction.