Service Administration/Costing Clerk

Black Specialised Equipment; Toowoomba Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

Black Truck & Ag in Toowoomba, QLD, is seeking a Service Administration/Costing Clerk to join our team in a full-time role. You will support service operations and financial accuracy by handling costing activities, document control and invoicing for services rendered.

The role requires solid administrative experience, strong costing knowledge, and proficiency with MS Office and accounting/service management systems.

Qualifications

• Proven experience in administrative or clerical roles, ideally within a service-based or trade industry environment.
• Strong numerical and costing knowledge with the ability to accurately manage financial records.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience with accounting software or service management systems is advantageous.
• Excellent organizational skills with the ability to prioritize multiple tasks effectively.
• Strong attention to detail and commitment to accuracy in data entry and record-keeping.
• Effective communication skills and the ability to work collaboratively with diverse teams.
• Reliability, punctuality and a professional approach to work.
• Ability to work independently and take initiative within a structured environment.
• A willingness to learn and develop skills in costing and service administration practices.

Responsibilities

• Processing and managing service documentation, including work orders, service tickets and customer requests
• Recording and maintaining accurate service costing information and labor cost allocations
• Data entry and maintenance of service records in accounting and management systems
• Preparing costing reports and analyzing service expenses to support management decision-making
• Coordinating with service technicians and administrative staff to ensure timely completion of documentation
• Invoicing customers for services rendered and managing service billing processes
• Reconciling service costs with budgets and identifying discrepancies
• Filing and organizing service records and documentation in compliance with company procedures
• Supporting the service manager with administrative requirements and operational needs
• Maintaining confidentiality and professionalism when handling sensitive business information

Skills

Administrative experience

Costing knowledge

Data entry

Attention to detail

Communication skills

Independent work

Willingness to learn

Organizational skills

Reliability

Tools

Excel

Word

Accounting software

Service management systems

Job description

Black Truck & Ag is seeking a Service Administration/Costing Clerk to join our team in Toowoomba, QLD. This is a full-time position that plays a crucial role in supporting our service operations and financial accuracy. You will be responsible for managing administrative tasks and costing activities that directly impact the efficiency of our service department and the financial health of the organization. This role is essential in maintaining organized records, processing service information, and ensuring accurate cost tracking across our operations.

Key responsibilities

• Processing and managing service documentation, including work orders, service tickets and customer requests
• Recording and maintaining accurate service costing information and labor cost allocations
• Data entry and maintenance of service records in accounting and management systems
• Preparing costing reports and analyzing service expenses to support management decision-making
• Coordinating with service technicians and administrative staff to ensure timely completion of documentation
• Invoicing customers for services rendered and managing service billing processes
• Reconciling service costs with budgets and identifying discrepancies
• Filing and organizing service records and documentation in compliance with company procedures
• Supporting the service manager with administrative requirements and operational needs
• Maintaining confidentiality and professionalism when handling sensitive business information

What we're looking for

• Proven experience in administrative or clerical roles, ideally within a service-based or trade industry environment
• Strong numerical and costing knowledge with the ability to accurately manage financial records
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with accounting software or service management systems is advantageous
• Excellent organizational skills with the ability to prioritize multiple tasks effectively
• Strong attention to detail and commitment to accuracy in data entry and record-keeping
• Effective communication skills and the ability to work collaboratively with diverse teams
• Reliability, punctuality and a professional approach to work
• Ability to work independently and take initiative within a structured environment
• A willingness to learn and develop skills in costing and service administration practices

What we offer

Black Truck & Ag is committed to providing a supportive and professional working environment. We offer competitive remuneration, opportunities for professional development, and a team-oriented culture where your contributions are valued. We believe in supporting our employees' wellbeing and providing a workplace where you can grow your career. We welcome applications from all qualified candidates and are committed to creating an inclusive recruitment process.

About us

Black Truck & Ag is a trusted provider of truck and agricultural products and services in regional Queensland. We are committed to delivering quality service and support to our customers through a dedicated and professional team. With a focus on reliability, expertise, and customer satisfaction, we have established ourselves as a key business in our community. Our team is our greatest asset, and we foster a workplace where professionalism, collaboration and continuous improvement are valued.