Full-Time Front Desk Specialist - Welcoming Office Host

Black Specialised Equipment; Roma; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Professional development and training

Supportive team culture

Job summary

Black Truck & Ag in Roma, Queensland, is seeking a professional Receptionist to be the first point of contact for clients, visitors and staff. This full-time, on-site role plays a crucial part in delivering excellent customer service and smooth office operations.

You'll handle front desk duties, manage calls, scheduling, mail, and general admin, while maintaining confidentiality and a welcoming, professional demeanor.

Qualifications

• Proven experience working as a Receptionist or in a similar front-of-house administrative role.
• Excellent communication skills, both verbal and written.
• Professional appearance and a friendly, welcoming demeanor.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Ability to handle multiple telephone lines and manage calls professionally.
• High level of discretion and ability to maintain confidentiality.
• Flexibility and willingness to support other team members when required.
• A positive attitude and commitment to providing excellent customer service.
• Attention to detail and accuracy in administrative tasks.

Responsibilities

• Greeting and welcoming visitors, clients, and delivery personnel in a professional and friendly manner.
• Answering and directing telephone calls to the appropriate team members.
• Managing the reception desk and maintaining a tidy, organised front office area.
• Scheduling appointments and managing the office calendar.
• Handling incoming and outgoing mail and parcels.
• Providing general administrative support to various departments as required.
• Processing visitor sign-in procedures and maintaining security protocols.
• Taking messages and relaying information accurately to relevant staff members.
• Responding to routine enquiries both in person and via telephone or email.
• Maintaining confidentiality and discretion when handling sensitive information.

Skills

Communication

Front-of-house

Organizational

Discretion

Multitasking

Customer service

Telephone handling

Tools

Microsoft Office

Job description

Black Truck & Ag in Roma, Queensland, is seeking a professional Receptionist to be the first point of contact for clients, visitors and staff. This full-time, on-site role plays a crucial part in delivering excellent customer service and smooth office operations.

You'll handle front desk duties, manage calls, scheduling, mail, and general admin, while maintaining confidentiality and a welcoming, professional demeanor.