Receptionist

Enrich HR; Newcastle-Maitland; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Full training

Supportive team environment

Full-time position

Job summary

Enrich HR recruitment agency invites applications for a friendly receptionist based in Charlestown to be the face and voice of the business, delivering outstanding customer service while supporting other departments.

In this full-time role you will answer calls, welcome visitors, handle mail, perform administrative tasks, manage meeting rooms and assist with office facilities, requiring strong communication and organisational skills.

Qualifications

• Positive, outgoing and professional approach.
• Initiative, reliability and calm under pressure.
• Strong written and verbal communication.
• Excellent administrative and organisational skills with attention to detail.
• Ability to prioritise multiple tasks in a busy environment.
• Accurate data entry and recordkeeping.

Responsibilities

• Answer and redirect telephone calls, and warmly welcome clients.
• Provide friendly, professional customer service.
• Handle incoming/outgoing mail and deliveries.
• Perform general administrative duties including filing and data entry.
• Manage keys for strata departments.
• Support the Strata team and other departments as required.
• Coordinate stationery orders and meeting room bookings.
• Help maintain reception area and facilities.

Skills

Customer service

Communication

Organisational skills

Data entry

Multi-tasking

Microsoft Office

Tools

Microsoft Office

Job description

Our client is a growing and people-focused business committed to delivering exceptional strata management services through collaboration, expertise, and continuous improvement. They provide clients with a high level of service and industry expertise across all aspects of strata management.

They are seeking a bright and welcoming Receptionist who enjoys being the friendly face and voice of the business. This position is ideal for someone who takes pride in delivering exceptional customer service. You will also provide administrative support to other departments as required.

Your role

Based in the Charlestown Office, this is an excellent opportunity for a motivated and organised Receptionist to:

Answer and redirect telephone calls and warmly welcome clients and visitors.

Provide friendly, professional and responsive customer service.

Manage incoming and outgoing mail, couriers and deliveries.

Complete general administrative duties, including filing, archiving, data entry and document preparation.

Manage the handling and distribution of keys for the Strata departments.

Provide administrative assistance to the Strata team and other departments as required.

Coordinate stationery orders and distribution.

Help maintain the presentation and cleanliness of the reception area, meeting rooms and office facilities.

Coordinate meeting room bookings and ensure rooms are allocated and prepared correctly.

We are looking for

The successful candidate will have:

A positive, outgoing, bubbly and professional approach.

Initiative, reliability and the ability to remain calm under pressure.

Strong written and verbal communication skills.

Strong administrative and organisational skills with high attention to detail.

The ability to prioritise multiple tasks in a busy, fast-paced environment.

Accurate data entry and recordkeeping skills.

A proactive attitude with the ability to manage competing priorities and work with deadlines.

A professional presentation and a customer-focused approach.

To be successful, you will ideally have

Previous experience in a receptionist, administration role, customer service role is desirable but not essential.

Intermediate computer skills across Microsoft Office systems.

What's on offer?

Full training and ongoing support.

A supportive and collaborative team environment.

A stable, full-time position with a growing organisation.

If you are a friendly and organised professional who enjoys helping people, we welcome your application.