Reception & Workplace Experience Lead

Jones Lang LaSalle Incorporated; Sydney; Hybrid; AUD 55,000 - 70,000; Full time

Job summary

Jones Lang LaSalle Incorporated is hiring a Reception & Workplace Experience Coordinator for our North Ryde, NSW office. This on-site role blends professional reception duties, workplace operations and facilities coordination in a fast-paced corporate setting.

You will handle visitor registration, switchboard operations, meeting room bookings, mail services and event support, working closely with the Facilities Manager to keep operations running smoothly and maintain high hospitality standards.

Qualifications

• Prior front desk experience in a fast-paced environment such as facilities, property management or hospitality.
• Professional, friendly demeanour with confident communication at all organisation levels.
• Meticulous attention to detail with passion for quality service delivery.

Responsibilities

• Create a comfortable, welcoming and hospitable environment for employees and their guests.
• Coordinate with internal and external stakeholders for maintenance and repairs.
• Manage all communications professionally, including calls and emails, while maintaining strict data security and following client protocols.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.
• Manage sign-in/out procedures and issue passes for new employees or visitors.
• Assist stakeholders with meeting room bookings to ensure a delightful experience.
• Monitor and order stationery and office supplies when needed.
• Support event organisers with logistics, equipment and assist with AV system setup.
• Liase with facilities and security team and report any incidents, utlising Corrigo and CMO when needed.

Skills

Front desk experience

Communication skills

Attention to detail

Team player

Problem solving

Job description

Jones Lang LaSalle Incorporated is hiring a Reception & Workplace Experience Coordinator for our North Ryde, NSW office. This on-site role blends professional reception duties, workplace operations and facilities coordination in a fast-paced corporate setting.

You will handle visitor registration, switchboard operations, meeting room bookings, mail services and event support, working closely with the Facilities Manager to keep operations running smoothly and maintain high hospitality standards.