Guest Experience Lead: Front Desk & Meetings

JLL; Sydney; Presencial; AUD 52 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Great employee discounts

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s

Premium offices

Resumo da oferta

JLL is seeking a Reception Coordinator in Sydney to greet visitors, manage front desk operations, and coordinate meeting room logistics in a dynamic corporate setting. You will support facilities, handle mail and security, and ensure a welcoming, efficient workplace.

The role requires 1–2 years of reception or customer service experience, strong communication, and proficiency with Microsoft Office. A professional, service‑oriented mindset is essential for delivering exceptional hospitality.

Qualificações

• Excellent communication and professional interaction with diverse audiences.
• Experience in reception/front desk or customer service in a corporate environment.
• Proficiency with Microsoft Office and readiness to learn new workplace systems.

Responsabilidades

• Greet visitors and manage sign-in, badges, and security protocols.
• Maintain a welcoming front desk and lobby aesthetics.
• Answer calls using multi-line phones and route inquiries.
• Coordinate meeting room bookings and provide hospitality support.
• Handle mail, packages, and courier deliveries; manage tracking logs.
• Issue temporary access cards and monitor entry points.
• Log workplace service requests and track resolutions.
• Provide general admin tasks and maintain office supplies.

Conhecimentos

Communication skills

Front desk experience

Microsoft Office

Phone system proficiency

Formação académica

High school diploma or equivalent

Associate's/Bachelor's preferred

Ferramentas

Visitor management software

Room booking platforms

IT service systems

Descrição da oferta de emprego

JLL is seeking a Reception Coordinator in Sydney to greet visitors, manage front desk operations, and coordinate meeting room logistics in a dynamic corporate setting. You will support facilities, handle mail and security, and ensure a welcoming, efficient workplace.

The role requires 1–2 years of reception or customer service experience, strong communication, and proficiency with Microsoft Office. A professional, service‑oriented mindset is essential for delivering exceptional hospitality.