Guest Experience & Front Desk Coordinator

JLL; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s

Premium offices

Job summary

JLL in Sydney is seeking a Reception Coordinator to be the welcoming face for visitors, clients, and staff, combining hospitality with administrative tasks in a busy corporate setting. You will manage front desk operations, coordinate meeting room logistics, handle mail, access control, and workplace service requests, while maintaining confidentiality and a service-oriented mindset.

Ideal candidates have 1-2 years in reception or customer service, strong software skills, and a professional

Qualifications

• High school diploma or equivalent required.
• 1–2 years of reception/front desk experience in a professional office.
• Excellent communication with diverse audiences.
• Strong organization and multi-tasking in a fast-paced environment.
• Proficiency in Microsoft Office and ability to learn new workplace tech.

Responsibilities

• Greet visitors and manage sign-in, badges and security.
• Maintain front desk area and lobby aesthetics.
• Answer phones, take messages, route inquiries.
• Coordinate meeting room bookings and catering support.
• Handle mail and courier logistics.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

MS Office

Problem solving

Confidentiality

Education

High school diploma

Associate/Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Room booking platforms

Job description

JLL in Sydney is seeking a Reception Coordinator to be the welcoming face for visitors, clients, and staff, combining hospitality with administrative tasks in a busy corporate setting. You will manage front desk operations, coordinate meeting room logistics, handle mail, access control, and workplace service requests, while maintaining confidentiality and a service-oriented mindset.

Ideal candidates have 1-2 years in reception or customer service, strong software skills, and a professional