Reception

Ray White; Palmwoods; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Training and development

Modern admin using AI tools

Friendly team environment

Palmwoods office location

Competitive remuneration based on経験

Job summary

Ray White Palmwoods is a locally owned real estate agency seeking a friendly and proactive Receptionist / Administration Assistant. You will be the first point of contact, supporting sales and property management teams with daily admin, listings, marketing materials and AI-assisted workflows.

We value a positive attitude, reliability and a willingness to learn. The role offers a modern office in Palmwoods with training, development opportunities and a collaborative team environment.

Qualifications

• Experience in front-desk or reception role preferred.
• Excellent communication, both written and spoken.
• Strong organisational skills with attention to detail.
• Comfortable learning new software and AI-driven processes.

Responsibilities

• Greet clients and visitors in a friendly, professional manner.
• Answer phone calls, respond to general inquiries and direct calls appropriately.
• Manage the office email inbox and general correspondence.
• Provide day-to-day administrative support to sales and property management teams.
• Assist with property listings, marketing materials and documentation.
• Prepare marketing materials and social media content as needed.
• Maintain accurate records, databases and office documentation.
• Review and check AI-generated admin tasks before processing.
• Coordinate appointments and meetings; support office activities.
• Assist with contracts and forms under supervision.
• Keep the office organised, presentable and welcoming.

Skills

Customer service

Organisational skills

Written & verbal communication

Google Workspace

Adaptability to AI tools

Tools

Google Workspace

AI automation tools

Job description

Ray White Palmwoods | Palmwoods, Sunshine Coast QLD

Full-Time Position | Monday – Friday

Receptionist / Administration Assistant

Join Our Growing Team at Ray White Palmwoods!

Are you a friendly, organised and proactive individual who thrives in a fast-paced environment? Do you enjoy working with people, have excellent attention to detail and love finding ways to make an office run efficiently?

Ray White Palmwoods is looking for an enthusiastic Receptionist / Administration Assistant to become an integral part of our growing real estate business.

We are a locally owned and operated agency with a strong focus on delivering exceptional customer service, embracing innovative technology and creating a positive, supportive team environment.

This is an exciting opportunity for someone who enjoys variety, takes pride in their work and wants to be part of a progressive real estate office.

About the Role

As the first point of contact for our clients, you will play an important role in creating a welcoming and professional experience while supporting our sales and property management teams with day-to-day administration.

We are a forward-thinking business that embraces technology and AI-driven systems to streamline our operations. We are looking for someone who is comfortable learning new technology and overseeing automated administrative processes to ensure accuracy, quality and efficiency.

Your key responsibilities will include:

• Welcoming clients and visitors to our office in a friendly, professional manner.

• Answering incoming calls, responding to general enquiries and directing calls appropriately.

• Managing the office email inbox and general correspondence.

• Providing day-to-day administrative support to our sales and property management teams.

• Assisting with new property listings, updating property information and coordinating marketing materials.

• Preparing and reviewing property marketing, social media content, brochures and other promotional materials.

• Maintaining accurate records, databases and office documentation.

• Reviewing, checking and approving AI-generated administrative tasks and documents before final processing.

• Coordinating appointments, meetings and general office activities.

• Assisting with contracts, forms and other real estate documentation under appropriate supervision.

• Ensuring the office remains organised, presentable and welcoming.

• Supporting the team with various administrative tasks as required.

About You

We are looking for someone with a positive attitude, strong work ethic and a genuine desire to contribute to the success of our team.

The ideal candidate will have:

• A warm, friendly and professional personality.

• Excellent verbal and written communication skills.

• Strong organisational skills and attention to detail.

• The ability to multitask, prioritise and work independently.

• Confidence using computers, Google Workspace and other digital systems.

• A willingness to embrace AI technology and learn new software.

• A proactive approach to problem-solving and getting things done.

• The ability to follow processes while identifying opportunities for improvement.

• A high level of professionalism, discretion and confidentiality.

• A team-focused attitude and willingness to assist wherever needed.

Previous experience in reception, administration or customer service is highly regarded. Real estate experience would be an advantage but is not essential.

We value attitude, reliability and a willingness to learn just as much as previous experience.

What We Offer

• The opportunity to join a growing, ambitious and locally owned real estate business.

• A friendly, supportive and professional team environment.

• A modern approach to administration, using technology and AI to simplify repetitive tasks.

• Training and support to develop your skills.

• A varied and rewarding role where no two days are the same.

• A convenient office location in the heart of Palmwoods.

• Opportunities for professional development as our business continues to grow.

• Competitive remuneration based on experience and capabilities.

Why Ray White Palmwoods?

At Ray White Palmwoods, we are passionate about our local community, our clients and our people.

We believe in working smarter, supporting one another and creating an environment where everyone feels valued and can contribute to the success of our business.

As we continue to grow, we are looking for someone who shares our enthusiasm, takes initiative and genuinely enjoys being part of a team.

Ray White Palmwoods

Locally owned. Community focused. Driven by excellence.