Receptionist / Property Management Assistant

Brisbane Rentals; Brisbane; On-site; AUD 52,000 - 65,000; Full time

Job summary

Brisbane Real Estate is seeking a highly organised Receptionist / Property Management & Sales Assistant to join our growing team. This predominantly office-based role combines front-of-office reception with administrative support across Property Management and Sales.

You will communicate professionally and manage multiple priorities in a busy real estate environment. The successful candidate will contribute to tenancy applications, coordinate maintenance, and assist across both departments while

Qualifications

• Experience in property management, reception or administration is highly regarded.
• Excellent verbal and written communication skills.
• Professional, friendly telephone manner.
• Strong organisational skills with keen attention to detail.
• Ability to multitask and work efficiently in a fast-paced office.
• Proactive, reliable and capable of working independently.
• Strong customer service skills and a team-oriented attitude.

Responsibilities

• Answer and direct incoming telephone calls professionally.
• Greet and assist clients, landlords, tenants, buyers and contractors.
• Manage general email enquiries and correspondence.
• Direct enquiries to appropriate team members.
• Maintain a professional reception area.
• Assist with general office administration.
• Process tenancy applications and reference checks.
• Coordinate maintenance with landlords, tenants and contractors.

Skills

Property management

Reception

Administration

Communication

Organisation

Multitasking

Customer service

Computer skills

PropertyMe

IRE systems

Education

Queensland Real Estate Registration Certificate

Tools

PropertyMe

IRE

Job description

Receptionist / Property Management Assistant

Brisbane Real Estate is seeking a highly organised, proactive and personable Receptionist / Property Management & Sales Assistant to join our growing team. This is a predominantly office-based role, combining front-of-office reception responsibilities with administrative support across both our Property Management and Sales departments. The successful candidate will be an excellent communicator with strong attention to detail, a professional manner and the ability to efficiently manage multiple priorities in a busy real estate environment.

Key responsibilities

Answer and direct incoming telephone calls professionally

Greet and assist clients, landlords, tenants, buyers, sellers and contractors

Manage general email enquiries and correspondence

Respond to enquiries and direct them to the appropriate team members

Maintain a professional and welcoming reception area

Assist with general office administration

Process tenancy applications, including reference checks, employment verification and supporting documentation

Liaise with prospective tenants regarding application requirements and progress

Receive, assess and process tenant maintenance requests

Liaise with landlords, tenants and contractors to coordinate maintenance

About you

Previous experience in property management, reception or administration is highly regarded

Excellent verbal and written communication skills

Professional, friendly and confident telephone manner

Strong organisational skills with exceptional attention to detail

Ability to multitask, prioritise and work efficiently in a fast-paced office

Proactive, reliable and capable of working independently

Strong customer service skills and a positive, team-oriented attitude

Competent computer skills and ability to learn new systems quickly

Experience with PropertyMe and IRE systems is advantageous

Queensland Real Estate Registration Certificate is essential

Supportive and professional team environment

Exposure to both Property Management and Residential Sales

Opportunity to develop your skills and progress within the real estate industry

Established agency with a growing property management portfolio and active sales department

Varied and engaging role with opportunities for professional development

About us

Brisbane Real Estate is an established agency with a growing property management portfolio and active sales department.