Be the Welcoming Face of Our Team!

Pulse Property Agents - South West; Liverpool; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Team environment

Training & development

Growth opportunities

Varied role

Job summary

Pulse Property Agents South West in Liverpool NSW is seeking a friendly Receptionist to be the welcoming face of the business. You will handle front desk duties, assist the team, and help maintain a smooth day-to-day operation in a busy office.

The ideal candidate will have strong communication, be well organised, and comfortable with MS Word, Excel and Outlook. Previous reception or admin experience is highly valued, and the role offers a supportive team environment and opportunities to grow.

Qualifications

• Previous reception, administration, or customer service experience preferred.
• Excellent verbal and written communication.
• Proficient with MS Word, Excel and Outlook.
• Organised with strong attention to detail.
• Able to multitask in a busy office.

Responsibilities

• Greet clients and visitors, creating a warm, professional first impression.
• Answer, screen and direct phone calls with courtesy.
• Manage reception, enquiries, and general correspondence.
• Oversee keys, access and key register management.
• Assist with opening and closing procedures.
• Maintain tidy reception and common areas.
• Digitise and file documents; manage mail and deliveries.
• Provide admin support to management and other teams.
• Support day-to-day office operations as needed.

Skills

Communication

Multitasking

Attention to detail

MS Office

Team player

Customer service

Professionalism

Tools

MS Word

MS Excel

Outlook

Job description

Pulse Property Agents - South West – Liverpool NSW

At Pulse Property Agents South West, we pride ourselves on being a people-focused business with a strong, supportive team culture. We believe in providing the right advice, delivering exceptional service and continually striving to improve through curiosity, feedback and ongoing learning.

We value teamwork, initiative and a positive attitude, and are passionate about creating an environment where our people feel supported, encouraged and empowered to grow.

About Us

At Pulse Property Agents South West, we pride ourselves on being a people-focused business with a strong, supportive team culture. We believe in providing the right advice, delivering exceptional service and continually striving to improve through curiosity, feedback and ongoing learning.

We value teamwork, initiative and a positive attitude, and are passionate about creating an environment where our people feel supported, encouraged and empowered to grow.

The Opportunity

We are seeking an enthusiastic, organised and personable Receptionist to join our team and become the welcoming face and first point of contact for our business.

This is a fantastic opportunity for someone who genuinely enjoys working with people, takes pride in delivering outstanding customer service and thrives in a busy office environment.

You will play an important role in ensuring the smooth day-to-day running of our office, supporting our team with a variety of reception and administrative responsibilities. The ideal candidate will bring a professional yet approachable manner, strong computer skills and the ability to confidently manage competing priorities.

Duties & Responsibilities

• Create a warm, professional and welcoming first impression for clients, staff and visitors.

• Answer, screen and direct incoming telephone calls in a friendly and professional manner.

• Manage reception, visitor enquiries and general correspondence.

• Oversee office keys, access and key register management.

• Assist with daily office opening and closing procedures.

• Maintain the presentation, cleanliness and organisation of reception and common areas.

• Process, scan, upload and maintain accurate digital filing and documentation.

• Coordinate incoming and outgoing mail and deliveries.

• Assist with scheduling, general administration and day-to-day office support.

• Provide administrative assistance to management and other departments as required.

About You

We are looking for someone who is proactive, reliable and genuinely enjoys being part of a team. You will ideally demonstrate:

• A friendly, approachable personality and a genuine passion for helping people.

• A professional presentation and positive attitude.

• Previous experience in reception, administration or customer service (highly regarded).

• Excellent verbal and written communication skills.

• Strong computer skills, including proficiency in Microsoft Word, Excel and Outlook.

• The ability to multitask, prioritise and remain composed in a fast-paced environment.

• Strong attention to detail and a high level of organisation.

• Initiative and the confidence to work independently when required.

• A collaborative approach and willingness to support others.

Previous experience within a real estate agency would be advantageous but is certainly not essential. We are just as interested in your attitude, work ethic and willingness to learn.

What We Can Offer You

• A supportive team environment: Work alongside a friendly, collaborative team who genuinely value and support one another.

• Training and development: Access to ongoing training, guidance and mentoring to help you build your skills and confidence.

• Opportunities to grow: We encourage curiosity, welcome feedback and believe in continual personal and professional development.

• A varied and rewarding role: Be an integral part of a busy, welcoming office where no two days are quite the same.

Ready to Join Our Team?

If you are a motivated and enthusiastic individual who takes pride in delivering exceptional customer service and wants to be part of a positive, supportive workplace, we would love to hear from you!

Please submit your resume along with a brief cover letter outlining your relevant experience and why you would be a great addition to the Pulse Property Agents South West team.

To learn more about our team, visit https://www.pulseproperty.com.au/careers/